Depending on your level of cover, you might have to pay an “excess” for your hospital stay when you’re admitted.
Just like with your car or home insurance, an excess is a contribution you are required to pay towards a claim you make on your policy. The excess is paid directly to the hospital. By agreeing to pay an excess, it also reduces the cost of your premiums.
If you're on a selected family cover, you won't need to pay an excess if one of your kids (up to 21 years of age) has to go to hospital. Please call us to find out whether this applies to your family.