Contact us

Need to get in touch? We’re here to help

nib health insurance

Phone:

Outside Australia: +61 2 4914 1100

Monday - Friday, 8:00am – 8:30pm (AEDT)

Saturday, 8:00am – 1:00pm (AEDT)

Online Chat

Post

nib health funds
Locked Bag 2010
Newcastle NSW 2300

Head Office

22 Honeysuckle Drive
Newcastle NSW 2300

Fax:

(02) 4925 1900

Outside Australia: +61 2 4925 1900

Find a location

nib Retail Centres

nib Dental Care Centres

Phone: 1300 345 300

nib Eye Care Centres

Phone: 1300 345 300

Find a provider

Search and compare healthcare providers in your local area with Whitecoat

Find a nib Agreement Hospital

Our agreements with 80% of Australia’s private hospitals help you save money

To tell us about your nib experience, provide feedback or make a complaint, call 13 16 42 or email us. About feedback and complaints

Overseas Student Health Cover (OSHC)

Phone:

Outside Australia: +61 2 4914 1146


Hours


OPEN:

Monday - Friday, 8:00am - 8:30pm (AEDT)

Saturday, 8:00am - 1:00pm (AEDT)


CLOSED:

Sunday and NSW Public Holidays

IMAN Australian Health Plans – Working Visitor Cover

Phone:

Outside Australia: +61 2 4914 1131


Hours


OPEN:

Monday - Friday, 8:30am - 6:00pm (AEDT)


CLOSED:

Saturday, Sunday and NSW Public Holidays


After hours voicemail service

Leave a message and we will respond to you the next business day.

In the event of a medical emergency dial 000 and request an ambulance.

Travel Insurance

Sales and general enquiries

Phone:

Hours

Monday - Friday, 8:00am - 8:30pm (AEDT)

Saturday, 8:00am - 1:00pm (AEDT)

Email:

[email protected]

To make a claim

Phone:

1300 625 229 (Cerberus)

Outside Austalia: +61 2 8263 0487

Email:

[email protected]

24 hour emergency assistance

Phone:

+61 2 9234 3170 (Cerberus)

(Call reverse charges to avoid call costs)

Email:

[email protected]

Manage your cover online

  • Make a claim
  • Check your usage
  • Update personal details
  • Make a payment