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Member support team hours
Australian residents: Mon - Fri: 8 AM - 8:30 PM and Sat: 8 AM - 1 PM
Overseas members: Mon - Fri: 9 AM - 5 PM
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Give us a call
Australian Residents
Whether you’re an existing nib member or looking to join, we’re here to help.
Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:00 AM - 8:30 PM and Sat: 8:00 AM - 1:00 PM
Closed: Sundays and NSW public holidays.
Overseas members
If you’re an overseas student or worker, please see these contact details.
Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:30 AM - 6:00 PM
Closed: Sat, Sun and public holidays.
Corporate clients
For all corporate sales enquiries, please see these contact details.
When emailing us, please include your business name, approximate number of employees, contact details and a brief description of how we can assist you. The corporate sales team will be in contact within 24 hours (Monday – Friday).
Australian Residents
Whether you ’re an existing nib member or looking to join, we’re here to help.
Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:00 AM - 8:30 PM and Sat: 8:00 AM - 1:00 PM
Closed: Sundays and NSW public holidays.
Overseas members
If you’re an overseas student or worker, please see these contact details.
Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:30 AM - 6:00 PM
Closed: Sat, Sun and public holidays.
Corporate clients
For all corporate sales enquiries, please see these contact details.
When emailing us, please include your business name, approximate number of employees, contact details and a brief description of how we can assist you. The corporate sales team will be in contact within 24 hours (Monday – Friday).

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Other nib services
Find the contact details for all other areas of nib.
For Providers
For all Hospital, medical and Extras providers, see the providers' contact details.
nib Partners
For all enquiries related to our partnerships, see the following contact details.
Other nib services
Find the contact details for all other areas of nib.
For Providers
For all Hospital, medical and Extras providers, see the providers' contact details.
nib Partners
For all enquiries related to our partnerships, see the following contact details.
Our addresses
Contact us by mail
nib health funds Locked Bag 2010, Newcastle NSW 2300
Head Office
22 Honeysuckle Drive, Newcastle NSW 2300
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