Travel alert

Before your trip, check the latest government advice for any travel alerts for your destination.

Family Violence Policy

Date Published: 08/04/2024

Family violence can happen to anyone and cause you to live in fear. nib Travel is committed to ensuring the safety of our customers by providing the appropriate tools to our employees so they can better identify and support those who are affected by family violence.

If you are experiencing family violence you can:

  • Call 000 if you feel you are in immediate danger.

  • Access 24/7 counselling and support from 1800RESPECT by calling 1800 737 732 or visit their website at 1800RESPECT.

  • Read our Family Violence Policy to see how nib Travel can help provide support or to find additional information regarding support services.

Download our Family Violence Policy

Other Information

Interpretation Services

TIS National is a free interpreting service which aims to provide equitable access to key services, which are not government funded, for people with limited or no English language proficiency. Visit their website for more information.

Teletypewriter Services

National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. Visit their website for more information.

nib Travel Insurance Distribution Pty Limited, ABN 40 129 262 175, AR 336467 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.

*The discount applies to the total nib travel insurance premium and is for customers that currently hold an Australian health insurance product, or an Overseas Student Health Cover product with nib. The discount is not available to customers who hold an Overseas Visitors Health Cover product. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. nib has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.