For providers
Keeping our Hospital, medical and Extras providers informed.
Please note: Honeysuckle Health now manages nib's Hospital, MediGap and First Choice Network agreements. Learn more.
Provider areas
This section of our website is for providers only. If you're an nib member looking for a provider near you, please see our find a provider tool.
For any provider-related enquiries please contact the providers team on 1300 853 530, or you can check out our other contact options.
Extras
Learn more about becoming an nib recognised Extras provider and access forms and documents and FAQs.
Provider categories for Extras include:
Medical
All about billing for medical specialists, such as diagnostic or imaging specialists.
If you need to process claims for international students and visitors, you can access our GP & Pharmacy Portal.
Hospital
nib has agreements with the majority of private hospitals in Australia.
This section includes general information for hospital providers and how to become an nib Agreement Hospital.
Log in or register for the nib HCP Portal.
Extras
Learn more about becoming an nib recognised Extras provider and access forms and documents and FAQs.
Provider categories for Extras include:
Medical
All about billing for medical specialists, such as diagnostic or imaging specialists.
If you need to process claims for international students and visitors, you can access our GP & Pharmacy Portal.
Hospital
nib has agreements with the majority of private hospitals in Australia.
This section includes general information for hospital providers and how to become an nib Agreement Hospital.
Log in or register for the nib HCP Portal.
Our networks
Please note: Honeysuckle Health now manages nib's Hospital, MediGap and First Choice Network agreements. Learn more.
Medigap
Medigap
Medical gap cover for nib members and a higher-than-MBS benefit for participating practitioners.
What is MediGap?
nib MediGap aims to eliminate the out of pocket costs nib members pay for inpatient medical and surgical fees.
How to register for MediGap:
Check the Schedule of Benefits
Review the Terms & Conditions
Complete the online form
nib First Choice Network
nib First Choice Network
Connecting quality Extras (ancillary) healthcare professionals with more than one million customers.
What is the First Choice network?
The First Choice Network provides Extras (ancillary) health services at a set reduced cost or agreed discount to nib members to help lower their out of pocket costs.
Applications for dental and physiotherapy providers are now open.
Our partners
nib underwrites Apia Health Insurance, Qantas Health Insurance, Suncorp Health Insurance, AAMI Health Insurance, ING Health Insurance and UnitedHealthcare Global for Medicare eligible residents in Australia.
Apia
AAMI
Suncorp
Qantas
United Healthcare Global
IMAN Australian Health Plans
GU
ING
Apia
AAMI
Suncorp
Qantas
United Healthcare Global
IMAN Australian Health Plans
GU
ING
When to contact nib
For all enquiries related to claims (including remittance advice), please contact nib’s Provider Relations Team
Phone: 1300 853 530
(Mon – Fri: 9am – 3pm AEST/AEDT)
Email: [email protected]
When to contact Honeysuckle Health
For enquiries related to your agreement and registration please contact Honeysuckle Health’s support team
Phone
(Mon – Fri: 9am – 5pm AEST/AEDT)