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First Choice Network

Connecting quality healthcare professionals with more than one million customers.

What is nib's First Choice Network?

The First Choice Network is a community of trusted healthcare professionals who provide health services at a set reduced cost or agreed discount to nib customers, to help lower their out of pocket costs for nib customers.

Providers who join the First Choice Network benefit by having services promoted to nib customers looking for treatment.

The agreed reduced cost can vary between First Choice providers; however, you agree not to exceed the set reduced cost.

Our community of trusted health professionals

We want to help our customers access high standards of service and care. It’s about creating a healthcare community our customers can trust.

To ensure our customers enjoy the same experience no matter which practitioner they visit, your whole practice will be asked to become part of the nib First Choice Network.

Turn our customers into your new patients

We’ll promote the benefits of the network to our customers and make it easy for them to find your practice with the First Choice search tool. They’ll have lower out of pocket costs at any First Choice practice and enjoy the convenience of on the spot claiming.

For the convenience of our customers, we require First Choice providers to have electronic claiming. nib’s schedule of treatment fees will be supplied as part of the application process.

Quality of care is important

nib First Choice partners will meet our required standards for qualifications, facilities, equipment and care. It's all part of nib First Choice and why our customers should choose our network providers first.

We’d like to encourage applications from professionals who meet the nib standards for qualifications, facilities, equipment and care. Please read our terms and conditions to learn more.

Our commitment to you

We’ll tell our customers

We’ll educate nib customers on the value to the First Choice Network and provide access to customers of our partner brands Qantas Assure, Apia, AAMI and Suncorp.

Exchanging patient feedback

We'll compile and share patient feedback about their experience at your practice.

Dedicated nib account management

An experienced nib First Choice team will provide a single point of contact to support the growth of our First Choice network.

Apply now to join the First Choice Network

This is your chance to work with one of Australia's largest health funds.