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nib's First Choice network

Get the most value out of your Extras and help lower your out of pocket costs with our network of trusted health professionals.

Whether you’re looking to brush up on your smile at the dentist, get your sore muscles soothed at the physio or pick out some new prescription glasses at the optometrist, our growing network has you covered.

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nib First Choice network logo

What is the nib First Choice network?

We’re always looking for ways to help our members save on everyday health services. That’s why we’ve partnered with a large network of Extras providers who provide their services at agreed rates to help lower out of pocket costs for eligible nib members.

As an nib member it’s your choice which Extras provider you visit, but choosing a First Choice network provider means you could end up paying less for the same treatment than you would with a provider outside the network.

Why should I visit an nib First Choice network provider?

Most nib members who visit a First Choice network provider have lower out of pocket costs. For example, the average visit for common dental treatments are 15% cheaper than non-network providers1. By visiting a provider in our First Choice network, you’re taking full advantage of your Extras cover and are helping your limits last even longer.

Take advantage of No Gap providers and offers to eliminate out of pocket costs²

Access skilled care at agreed reduced rates

Use our Find a Provider tool to easily locate a trusted network provider near you

Enjoy the convenience of on-the-spot claiming

Make your Extras limits last longer

Every provider in our network must meet strict standards for service and care

Which providers are in the nib First Choice network?

We have a wide range of dental, optical and physiotherapy providers in the nib First Choice network. Plus, we’re always looking for more providers to become part of our growing network in the future.

A woman and toddler brushing their teeth together in a bathroom

Dental

Access No Gap preventative dental check ups3 and agreed rates to help reduce your out of pocket costs on dental treatments such as regular 6 month check ups, fillings and minor dental surgery and more. 

Find First Choice dental providers near you.


A close up of a smiling woman in glasses

Optical

Take advantage of No Gap offers4 and enjoy discounts on a range of glasses and contact lenses, as well as free optical services. 

Find First Choice optical providers near you.


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Physiotherapy

Get 100% back on your initial consultation5 and up to 75% back at follow-up physiotherapy appointments. 

Find First Choice physiotherapy providers near you.


What does No Gap mean?

A gap payment, also known as an out of pocket expense, is the difference between what you’re charged by a provider and how much we give you back through your Extras cover.  

As part of our partnership with our First Choice network, some providers offer certain No Gap consults, procedures and offers to our members. This means that you won't have to pay any out of pocket expenses for certain Extras visits, such as dental check-ups, initial physio consultations and some prescription glasses

nib First Choice network logo

Find a provider in our network

Use our Find a Provider tool to search for a First Choice network provider near you to get the best value from your cover and help minimise out of pocket costs. You can even use the tool to confirm if your preferred Extras provider is part of our network. 

Looking for something else?

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Need help with a specific health condition?

If you’re looking for assistance with an ongoing health issue like diabetes or cardiovascular disease, we’re here to help. Eligible members have access to a range of Health Management Programs at no additional cost.


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Not a member?

If you’re keen to start saving on everyday health services, we’ve got you covered. Find a level of Extras cover that’s right for you and life could be Potentially Amazing.  


FAQs

Disclaimers

1 nib members can save 15% on average for commonly claimed dental treatments by choosing a participating nib First Choice provider (when compared with providers who don’t participate in our network). Averages based on nib claims data in financial year 2023/24. 

2 No Gap services include preventative dental treatments available at nib Dental Care centres and other selected First Choice network providers, no gap physiotherapy initial consultations and a range of no gap optical packages and discounts from various optical partners. Terms and conditions apply. Changes can occur so check Find a Provider or the nib App before booking to ensure your provider participates or ask your provider at the time of booking.   

3 Dental benefits are subject to Fund Rules, waiting periods and annual/service limits. A dental check-up includes an examination/consultation (011-015), diagnostics (022, 037), scale and clean (114, 115), plaque removal (111), and fluoride treatment (121) as deemed necessary by the dentist (excludes dentures). The No Gap offer applies only to No Gap First Choice providers, cannot be combined with other offers/government schemes, and is not redeemable for cash. 

4 Stock and brands vary by store. Exclusions include safety glasses, lens upgrades and add-ons. Cannot be combined with other offers unless specified. Subject to Extras cover, waiting periods and annual limits with benefits applying only to prescription Optical Appliances as per Fund Rules and Policy Booklet. Not redeemable for cash.       

5 Covers 100% of the First Choice agreed rate for an initial consultation (item 500). Excludes follow-ups, long consults, telehealth and group classes. Subject to waiting periods, annual/service limits, and nib Fund Rules & Policy Booklet terms. Not redeemable for cash. Visit First Choice Physio.