Your mental health matters. We’re here to help you find your way.
If you’re feeling overwhelmed, anxious or just not yourself, it might help to explore therapy.
We’ve partnered with a network of trusted psychologists from My Mirror and digital therapy programs with THIS WAY UP to help support you on your mental health journey.
We understand that knowing where to begin on your mental health journey can often feel like a confusing and sometimes overwhelming task. What works for a friend or family member may not necessarily be the right path for you and knowing who to turn to isn’t always easy.
That's why we've partnered with some of Australia's leading mental health professionals to help you on your own unique journey.
About My Mirror
We’ve partnered with My Mirror to help take some of the stress and guesswork out of finding a psychologist who is the right match for you and your individual needs. My Mirror is a psychology platform built by mental health experts that connects you with an online psychologist using a unique matching tool or by browsing their profiles.
No matter where you are in Australia, My Mirror has a psychologist who can help you.
As an nib member, visit My Mirror to get started. You can then take a confidential and secure quiz to find the right psychologists who align with your goals and schedule.
To help ensure your matched psychologist is the right fit for you, eligible nib members can access up to three initial no gap consultations with different My Mirror psychologists.
As an nib member, visit My Mirror to get started. You can then take a confidential and secure quiz to find the right psychologists who align with your goals and schedule.
To help ensure your matched psychologist is the right fit for you, eligible nib members can access up to three initial no gap consultations with different My Mirror psychologists.
After you’ve chosen a psychologist, you can choose the date and time for your session. You’ll then be prompted to create an account with My Mirror before your appointment is finalised.
There’s also no upfront payments needed during booking, with secure payments taken after your session has completed.
Claiming is completed automatically after your session, so you'll only pay for what isn't covered under your nib policy.
Did you know?
Eligible nib members are also guaranteed agreed rates for 50 minute My Mirror psychology sessions.
3. Reflect on your journey so far
You can easily track your progress after each appointment using session notes and tracking to recognise improvements in your mental health journey.
If you aren't quite sure that your psychologist is right for you, you can take comfort knowing that you have the option to find the right fit before you commit. Eligible nib members can access up to three initial no gap consultations with different My Mirror psychologists.
Be supported along the way
Six months after your last active session, My Mirror will check-in to see how you're progressing on your mental health journey and whether you need additional support.
Not quite ready to chat to a psychologist?
Start your self-paced learning journey with THIS WAY UP
If you’re not quite ready to start talking to a psychologist, we’ve partnered with THIS WAY UP to provide eligible members with access to their range of Digital Cognitive Behavioural Therapy (iCBT) programs.
About THIS WAY UP
Created by a world-leading team, these evidence-based online treatment programs focus on teaching practical skills for improving mental health and wellbeing, including strategies for managing stress, anxiety and low mood. The self-paced online treatment program topics include depression, social anxiety, OCD, perinatal mental health and more.
Eligible members can get 100% back on iCBT programs with THIS WAY UP2, so it’s a great gateway into learning proven psychological skills to help make positive changes in your life.
Eligible members can access up to three initial no gap consultations with different My Mirror psychologists without having to pay any out of pocket expenses. You're also guaranteed agreed rates for 50 minute My Mirror psychology sessions.
Eligible members can get 100% back on selected Internet-Based Cognitive Behavioural Therapy (iCBT) programs with THIS WAY UP2. Topics include depression, perinatal mental health social anxiety and more.
Medicare rebates are available if you're eligible for a GP Mental Health Treatment Plan (GPMHTP). You can chat to your GP or you can book a GP consultation with My Mirror for a GPMHTP. If you're not eligible or you've already used all your Medicare covered sessions, you may still be able to claim a benefit if you're covered for psychology under your Extras (up to your annual limits).
A psychologist helps you work through mental health or emotional challenges by talking with you and teaching strategies to cope or feel better - without prescribing medication. A psychiatrist is a medical doctor who can diagnose mental health conditions and prescribe medication. They often support people with more complex or severe mental health issues.
If you’re feeling overwhelmed, stressed, anxious or just not yourself, it might help to talk to a psychologist. You don’t need a diagnosis, as many people see psychologists for support with everyday stress, relationships or personal growth.
It’s important to find someone who understands your needs and whose style you’re comfortable with. With My Mirror, you can take a free, secure quiz to get matched with four to five psychologists based on your goals, preferences and availability. Plus, eligible members can access up to three no gap sessions with different psychologists - so you can explore your options and find the right fit before committing.
Getting help
If you or someone you know needs help, please call:
1 No gap initial consultation applies to an initial 20 minute consultation (item 701) with a selected psychologist from My Mirror. A maximum of 1 no gap initial consultation per psychologist and a maximum of 3 no gap consultations per member in a calendar year. nib Fund Rules and Policy booklet terms apply. Check your cover in your member account or by calling 13 16 42 or +61 2 9692 4300 (outside Australia).
2 Members can claim 100% back up to their annual Digital CBT sublimit when accessing digital mental health programs with THIS WAY UP. Programs covered include: Depression, Generalised Anxiety, Social Anxiety, Health Anxiety, Panic, OCD, Anxiety and Depression, Mindfulness-Enhanced CBT, Pregnancy Anxiety and Depression and Postnatal Anxiety and Depression. nib Fund Rules and Policy booklet terms apply. Check your cover in your member account or by calling 13 16 42 or +61 2 9692 4300 (outside Australia).
Find the right fit before you commit
Not sure who to book with? Use My Mirror's free matching tool to explore psychologist profiles and find the right fit before you commit - helping you feel confident, without paying upfront.
No gap sessions and agreed rates
To ensure your matched psychologist is the right fit, eligible nib members can access up to three initial no gap consultations with different My Mirror psychologists and are guaranteed agreed rates for every 50 minute session1.
Help that fits into your schedule
Book an appointment within 48 hours and access support up to 21 hours a day, including weekends - perfect for busy lives and unpredictable routines.
Talk to a psychologist from anywhere
Wherever you are in Australia, you can connect online with an AHPRA-registered psychologist of your choice - all from the comfort of your home.
Expert care with extra support
Each AHPRA-registered general and clinical psychologist is dedicated to providing you with timely, evidence-based care.
Access Medicare rebates when eligible
Medicare rebates are available if you’re eligible for a GP Mental Health Treatment Plan (GPMHTP) to reduce costs even further. You can book a GP consultation with My Mirror for a GPMHTP.
