Check out our guide to log in to your account.

How can I troubleshoot login issues?

Having trouble logging in? Check out our troubleshooting guide to see what might be causing the problem.

nib App

Download the nib App to manage your cover or sign up for a free nib membership, unlocking health support, rewards, discounts and more.

Asian dad with young baby sleeping on his chest, laying down on bed using the nib App

What type of member you can be on the nib App?

Free nib members

Start your journey to better health and wellbeing for free. Sign up through the nib App and get access to online health checks, savings on everyday health services and unlock nib Rewards.

Members with health insurance

As a health insurance member, you can enjoy all the benefits of a free membership, plus more! Unlock extra nib Rewards, get discounts on everyday health services and access Health Management Programs. Plus, manage your membership wherever you are – claim instantly, check your cover and annual limits, update your details and find a healthcare provider near you.

Travel insurance policy holders

If you have an nib travel insurance policy, in the app you can compare plans, buy travel insurance whether you're at home or already on the road*, and check your cover on the go. Plus, easily start and track your claims from anywhere. Call the 24/7 Emergency Assistance team when you need medical assistance.

*Waiting periods, terms and conditions apply.

To access nib Thrive, visit our homepage

All members with the nib App can enjoy

Download the nib App now and get access to these exclusive benefits.

Rewards for being a member

Get more value from your membership with discounts on major brands. Plus, earn points on selected offers and unlock even more savings~.

Access health services

Manage your everyday health from the nib App and save time with telehealth, medical certificates and if recommended, treatments delivered to your door^.

Save on travel insurance

Get cover for your upcoming domestic, international or multi-trip journey with nib travel insurance#.

Ready to get started?

Download the nib App for free

Take control of your health and unlock everyday health tools, services, rewards, discounts and more.

Frequently asked questions

Disclaimers

~Terms and Conditions apply. Discounts are subject to change without notice. Free nib members are required to complete a free online HealthCheck to unlock access to nib Rewards.

^The provision of treatments is not guaranteed. It will be based on the information you provide during your consultation and whether the medical doctor or nurse practitioner deems it to be appropriate for the care of your individual health needs. Please note that treatments which have high potential for misuse, abuse or addiction cannot be recommended via telehealth.

#nib Travel Insurance Distribution Pty Limited, ABN 40 129 262 175, AR 336467 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

nib App