Before your trip, check the latest government advice for any travel alerts for your destination.
Here to support you 24/7.
If you need urgent help while travelling, try and call the Emergency Assistance team as soon as possible, and before you go to hospital if not critical.
Outside of Australia: +61 3 8523 2800
Within Australia: 1300 555 019
Email: travelassist@nib.com.au
The Emergency Assistance team can help with all sorts of medical problems, including locating nearest medical facilities, arranging a traveller’s repatriation home if necessary, and keeping travellers in touch with their family members.
The features and benefits described are a summary of cover only. Cover is subject to the full terms, conditions, limitations, and exclusions outlined in the Product Disclosure Statement.
Call the Emergency Assistance team when you or someone on your policy:
Suffers a sudden illness or serious injury.
Has an accident.
Are hospitalised.
Are treated as an outpatient.
Gets stuck overseas or injured by severe weather or a natural disaster event.
To help you as fast as possible, when you call the Emergency Assistance team please have the following information at hand:
Your nib Travel Insurance policy number.
The nature of your emergency.
The phone number of where you are.
The names and contact details of any hospitals or doctors you have visited.
nib Travel Insurance Distribution Pty Limited, ABN 40 129 262 175, AR 336467 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.
*The discount applies to the total nib travel insurance premium and is for customers that currently hold an Australian health insurance product, or an Overseas Student Health Cover product with nib. The discount is not available to customers who hold an Overseas Visitors Health Cover product. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. nib has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.