Health Management Programs

We want you to be at your healthiest. So, we offer a range of Health Management Programs at no additional cost to eligible members. 

These programs are delivered by qualified health professionals and are tailored to your needs - whether to help get you in shape, keep you out of hospital, improve your physical and mental wellbeing or to aid a quicker recovery after you've been in hospital. Check out our range of programs below.

Interested in our programs? Complete the form below to apply and check if you’re eligible to participate.

Honeysuckle Health Programs 

We have a partnership with Honeysuckle Health to provide our members with access to additional professional health programs at no extra cost. 

Hospital Support Program 

This is a phone-based program giving eligible members access to an experienced registered nurse to help navigate the health system and understand your options before, during and after a hospital stay. Designed to accompany the usual care provided by your specialist or GP, the program may include: 

• Personalised support over the phone  

• A health status assessment  

• Clinical decision-making support  

• Support to close any knowledge or treatment gaps  

• A Care Plan tailored to your health goals and priorities  

• Access to an experienced nurse to address chronic conditions and follow up care needs 

This program is not available for pregnancy-related admissions. 

Mental Health Hospital Support Program 

This is a phone-based program giving eligible members access to an experienced mental healthcare nurse to provide support before, during and after an overnight mental health admission for depressive and anxiety disorders. Designed to accompany the usual care provided by your psychologist, psychiatrist or GP, the program may include: 

• Personalised support via phone  

• A health status assessment  

• Clinical decision-making support  

• Support to close any knowledge or treatment gaps  

• A Care Plan tailored to your health goals and priorities 

• Access to an experienced mental healthcare nurse to address chronic conditions and follow up care needs 

Care Support Program 

This program supports eligible members with chronic conditions and a history of hospital admissions. It is a phone-based program for eligible members who can benefit from health education and care coordination. The program provides access to an experienced registered nurse to help you better understand your chronic condition and achieve your health goals. Although program length varies according to individual needs, most members can expect to participate for 4 to 6 months. Designed to integrate with the usual care provided by your specialist or GP, the program may include: 

• Personalised support via phone  

• Education and health coaching  

• Support to close any knowledge or treatment gaps  

• Tailored Care Plan  

• Medical care coordination needs  

• Carer support 

Members will be screened to ensure they can fully benefit from the program - we can organise for our program partner to contact you to confirm clinical eligibility. 

Mental Health Care Support Program 

This program supports eligible members who are feeling overwhelmed, stressed, anxious or depressed, and who have a history of overnight hospital admissions for mental health. It is a phone-based program giving you access to an experienced mental healthcare nurse to help you better understand and manage your mental and emotional health. Although program length varies according to individual needs, most members can expect to participate for 4 to 8 months. Designed to accompany the usual care provided by your psychologist, psychiatrist or GP, the program may include: 

• Personalised support via phone  

• Education and health coaching  

• Support to close any knowledge or treatment gaps  

• Tailored Care Plan  

• Medical care coordination needs  

• Help connecting to community services and resources  

• Carer support 

Members will be screened to ensure they can fully benefit from the program - we can organise for our program partner to contact you to confirm clinical eligibility. 

Other Health Programs 

The COACH Program© 

The COACH Program© is a telephone-based health program designed to assist eligible members who have been diagnosed with or are at high risk of coronary heart disease, type-2 diabetes or chronic obstructive pulmonary disease. The program may include:  

• Over the phone coaching at a time that suits you  

• Practical nutrition, fitness and lifestyle advice  

• Support to help achieve your own health goals  

• Support to know the key questions to ask your doctor  

• Education on reaching and maintaining your optimum level of health and fitness 

Healthy Weight For Life™  

This is a specialised knee and hip arthritis management program that has been designed to help eligible members better manage joint pain and get back to living life - all in the comfort of your own home. It includes over $800 worth of meal replacement products, personalised service and online support. The program may include:  

• A portion control eating plan (including KicStartTM VLCD meal replacements)  

• Activity plan and physiotherapist-developed strength, balance and mobility exercises  

• Personalised online symptom, progress and satisfaction tracking (phone and mail alternatives also available)  

• Two-way personal motivation, support and advice via phone, SMS, email, message board and mail  

Rehab at Home* 

An evidence-based program, Rehab at Home provides intensive physiotherapy and in the comfort of your own home following your total hip or knee replacement, if eligible. The Rehab at Home program aims to get you mobile as soon as possible. The program may include: 

• Hands-on manual treatment including joint mobilisation and evidence-based therapies to help speed up your recovery 

• A supervised exercise program to ensure you know exactly what you need to do to 

• Work on building optimum knee strength and function needed for everyday activities 

• Advice on aids and appliances to assist with activities of daily living 

*Selected locations only. Available only where health professionals determine that the program is clinically appropriate.

Interested in our programs?

Complete the below form below and we’ll contact you to discuss your needs and check if you’re eligible to participate.