Whether you've recently been diagnosed or have been living with diabetes for a long time, you're not alone. These programs offer information and support to assist you in managing your diabetes.
Each Health Management Program is subject to its own eligibility criteria. Contact us for more information and to find out if you're eligible for a program.
Our goal is to be a partner in your journey towards better health while living with diabetes.
Continuous support for living with diabetes
By choosing to participate in a Health Management Program, you’ll be supported with continuation of care and someone to help provide guidance and answer questions that may be worrying you about living with and treating diabetes. In conjunction with your current doctors, we can help guide you to make the best decisions for both your day-to-day and long-term health.
Prevention
Programs to help improve your health
These programs can help you take positive steps in improving your health.
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Prevention
Healthy Weight For Life Essentials
Prevention
Healthy Weight For Life
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Prevention
Healthy Weight For Life Essentials
Prevention
Healthy Weight For Life
Hospital
Programs to support your hospital admission
These programs can help you understand your hospital stay and get back to your optimal health.
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Hospital
Hospital Support Program
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Hospital
Hospital Support Program
Care
Programs to help manage your condition
These programs provide advice and support to help you manage your condition.
This program is designed to help with chronic conditions and improve the overall health and wellbeing of eligible members by providing personalised support for weight management and nutrition. A team of specially trained dietitians will teach practical steps to achieve sustainable healthy living and weight management.
Program duration: 18 weeks
A comprehensive assessment of your eating, drinking and exercise habits
Four personal dietetic telehealth consultations
Access to additional support from a specialised allied health care support team via phone, email, SMS and direct messaging
Access to a member hub for online tracking and information
The Healthy Weight For Life meal portion planning system, cooler bag, drink bottle and shopping bag (delivered at no cost to you).
To be eligible for Healthy Weight For Life Essentials, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (excluding nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)*
Have been diagnosed with a chronic disease
Have a BMI of 28+.
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
Phone based program
This specialised diabetes management program has been designed to help eligible members better manage living with type 2 diabetes – all in the comfort of their own home. This program is suitable for those with a body mass index (BMI) greater than 28 who have type 2 diabetes and are looking to improve overall diabetes management (e.g. blood glucose control, weight, blood pressure, cholesterol) and quality of life.
Program duration: 18 weeks
A portion control eating plan (including KicStart™ VLCD meal replacements)
An activity plan and physiotherapist-developed strength, balance and mobility exercises
Personalised online symptom, progress and satisfaction tracking (phone and mail alternatives also available)
Two-way personal motivation, support and advice via phone, SMS, email, message board and mail.
To be eligible for Healthy Weight for Life, you must:
Be 18 years old or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib, GU Health, Qantas, Apia, Suncorp or Real Insurance that includes cover for diabetes management (excludes nib Overseas Visitors, ING, AAMI and Australian Seniors)
Have been diagnosed with diabetes
Have a BMI of 28+.
Phone based program
This program is designed to help with chronic conditions and improve the overall health and wellbeing of eligible members by providing personalised support for weight management and nutrition. A team of specially trained dietitians will teach practical steps to achieve sustainable healthy living and weight management.
Program duration: 18 weeks
A comprehensive assessment of your eating, drinking and exercise habits
Four personal dietetic telehealth consultations
Access to additional support from a specialised allied health care support team via phone, email, SMS and direct messaging
Access to a member hub for online tracking and information
The Healthy Weight For Life meal portion planning system, cooler bag, drink bottle and shopping bag (delivered at no cost to you).
To be eligible for Healthy Weight For Life Essentials, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (excluding nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)*
Have been diagnosed with a chronic disease
Have a BMI of 28+.
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
Phone based program
This specialised diabetes management program has been designed to help eligible members better manage living with type 2 diabetes – all in the comfort of their own home. This program is suitable for those with a body mass index (BMI) greater than 28 who have type 2 diabetes and are looking to improve overall diabetes management (e.g. blood glucose control, weight, blood pressure, cholesterol) and quality of life.
Program duration: 18 weeks
A portion control eating plan (including KicStart™ VLCD meal replacements)
An activity plan and physiotherapist-developed strength, balance and mobility exercises
Personalised online symptom, progress and satisfaction tracking (phone and mail alternatives also available)
Two-way personal motivation, support and advice via phone, SMS, email, message board and mail.
To be eligible for Healthy Weight for Life, you must:
Be 18 years old or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib, GU Health, Qantas, Apia, Suncorp or Real Insurance that includes cover for diabetes management (excludes nib Overseas Visitors, ING, AAMI and Australian Seniors)
Have been diagnosed with diabetes
Have a BMI of 28+.
Phone based program
This program gives eligible members access to an experienced registered nurse to help navigate the health system and understand their options before, during and after a hospital visit*. This program is in addition to an eligible member's doctor's guidance and advice.
Program duration: Varies
*Not available for pregnancy-related hospital admissions.
Individual support over the phone at a time that suits you
A comprehensive and focused health assessment to understand where you are in your health journey
An individualised care plan that reflects what is important to you and your health
Information and resources to help you understand what to expect during your hospital admission
Clinical support to help you make informed decisions about your care, in addition to your doctor's guidance and advice
Support for when you're ready to go home from hospital.
To be eligible for the Hospital Support Program, you must:
Be 18 years or older
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors.
Be an nib arhi, GU health or international member
Have a planned hospital admission in the next 3 months*.
Phone based program
This program gives eligible members access to an experienced registered nurse to help navigate the health system and understand their options before, during and after a hospital visit*. This program is in addition to an eligible member's doctor's guidance and advice.
Program duration: Varies
*Not available for pregnancy-related hospital admissions.
Individual support over the phone at a time that suits you
A comprehensive and focused health assessment to understand where you are in your health journey
An individualised care plan that reflects what is important to you and your health
Information and resources to help you understand what to expect during your hospital admission
Clinical support to help you make informed decisions about your care, in addition to your doctor's guidance and advice
Support for when you're ready to go home from hospital.
To be eligible for the Hospital Support Program, you must:
Be 18 years or older
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors.
Be an nib arhi, GU health or international member
Have a planned hospital admission in the next 3 months*.
Phone based program
This program gives eligible members access to an experienced registered nurse to help better understand their chronic condition and achieve their health goals. The program's length varies depending on individual needs.
Program duration: Four to six months
Individual support over the phone at a time that suits you
An individualised care plan that reflects what is important to you and your health
Information and coaching to help you better understand your health
Coordination with your care team and referrals to health services
Support and resources for those who care for you
Support for any upcoming or unplanned admissions.
To be eligible for the Care Support Program, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health member (excluding Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)
Have one of the following chronic health conditions or have two or more risk factors for chronic disease: - Cardiovascular disease - Diabetes - Asthma - Cancer - Musculoskeletal conditions - Chronic obstructive pulmonary disease (COPD)
Phone based program
Perx Health is a digital program that uses behavioural science to help eligible members manage their diabetes. It teaches ways to better track and manage regular tasks, such as medication adherence, taking measurements, tracking regular physiotherapy exercises and physical activity.
Program duration: 12 months
Everything you need to manage your condition in one app
You'll receive up to three calls from a healthcare practitioner who will provide tailored advice and support for your diabetes diagnosis
Guidance to help you self-manage and monitor your condition to maintain long term health
Support with adhering to medication, taking annual check-ups and podiatry visits and maintaining physical activity levels
Access to challenges, a motivational community and real rewards
Information on how to reduce the likelihood of being hospitalised for a diabetes-related admission.
To be eligible for Perx Health, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib that includes cover for diabetes management (excludes nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors).*
Have a diagnosis of type two diabetes
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
Phone based program
This program gives eligible members access to an experienced registered nurse to help better understand their chronic condition and achieve their health goals. The program's length varies depending on individual needs.
Program duration: Four to six months
Individual support over the phone at a time that suits you
An individualised care plan that reflects what is important to you and your health
Information and coaching to help you better understand your health
Coordination with your care team and referrals to health services
Support and resources for those who care for you
Support for any upcoming or unplanned admissions.
To be eligible for the Care Support Program, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health member (excluding Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)
Have one of the following chronic health conditions or have two or more risk factors for chronic disease: - Cardiovascular disease - Diabetes - Asthma - Cancer - Musculoskeletal conditions - Chronic obstructive pulmonary disease (COPD)
Phone based program
Perx Health is a digital program that uses behavioural science to help eligible members manage their diabetes. It teaches ways to better track and manage regular tasks, such as medication adherence, taking measurements, tracking regular physiotherapy exercises and physical activity.
Program duration: 12 months
Everything you need to manage your condition in one app
You'll receive up to three calls from a healthcare practitioner who will provide tailored advice and support for your diabetes diagnosis
Guidance to help you self-manage and monitor your condition to maintain long term health
Support with adhering to medication, taking annual check-ups and podiatry visits and maintaining physical activity levels
Access to challenges, a motivational community and real rewards
Information on how to reduce the likelihood of being hospitalised for a diabetes-related admission.
To be eligible for Perx Health, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib that includes cover for diabetes management (excludes nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors).*
Have a diagnosis of type two diabetes
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
