If you're suffering from a muscle, joint or bone condition, these programs can help you through the process of a hospital admission or with managing your condition from home.
Each Health Management Program is subject to its own eligibility criteria. Contact us for more information and to find out if you're eligible for a program.
Our goal is to be your partner in your journey towards better health while living with a muscle, joint or bone condition.
Continuous support for your health
By choosing to participate in a Health Management Program, you’ll be supported with continuation of care and someone to help provide guidance and answer questions about living with and treating muscle, joint and bone issues. In conjunction with your current doctors, we can help guide you to make the best decisions for both your day-to-day and long-term health.
Prevention
Programs to help improve your health
These programs can help you take positive steps in improving your health.
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Prevention
Healthy Weight For Life Essentials
Prevention
Healthy Weight for Life
Prevention
Kieser Hip and Knee Osteoarthritis Program
Prevention
Kieser Spinal Program
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Prevention
Healthy Weight For Life Essentials
Prevention
Healthy Weight for Life
Prevention
Kieser Hip and Knee Osteoarthritis Program
Prevention
Kieser Spinal Program
Hospital
Programs and services to support your hospital admission
These programs and services can help eligible members understand their hospital stay or receive their hospital treatment from the comfort of home.
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Hospital
Hospital Support Program
Hospital Substitution
Orthopaedic Rehab at Home
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Hospital
Hospital Support Program
Hospital Substitution
Orthopaedic Rehab at Home
Care
Programs to help manage your condition
These programs provide advice and support to help your health condition.
This program is designed to help with chronic conditions and improve the overall health and wellbeing of eligible members by providing personalised support for weight management and nutrition. A team of specially trained dietitians will teach practical steps to achieve sustainable healthy living and weight management.
Program duration: 18 weeks
A comprehensive assessment of your eating, drinking and exercise habits
Four personal dietetic telehealth consultations
Access to additional support from a specialised allied health care support team via phone, email, SMS and direct messaging
Access to a member hub for online tracking and information
The Healthy Weight For Life meal portion planning system, cooler bag, drink bottle and shopping bag (delivered at no cost to you).
To be eligible for Healthy Weight For Life Essentials, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (excluding nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)*
Have been diagnosed with a chronic disease
Have a BMI of 28+.
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
At home program
This specialised knee and hip arthritis management program has been designed to help eligible members better manage joint pain and get back to living life – all in the comfort of their own home. This program aims to improve daily living and quality of life by reducing knee pain, hip pain and stiffness, while also improving mobility with strengthening exercises and gentle physical activity. It can also improve an eligible member's preparation for knee or hip replacement surgery, if relevant.
Program duration: 18 weeks
A portion control eating plan (including KicStart™ VLCD meal replacements)
An activity plan and physiotherapist-developed strength, balance and mobility exercises
Personalised online symptom, progress and satisfaction tracking (phone and mail alternatives also available)
Two-way personal motivation, support and advice via phone, SMS, email, message board and mail.
To be eligible for Healthy Weight for Life, you must:
Be 18 years old or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib, GU Health, Qantas, ING, Apia, AAMI or Suncorp that includes cover for joint replacement surgery (excludes nib Overseas Visitors, Real Insurance and Australian Seniors)
Have been diagnosed with osteoarthritis
Have a BMI of 28+.
Kieser provides eligible members access to the Kieser Hip and Knee Osteoarthritis Program. This program is specifically designed to prevent or delay selected surgeries for people impacted by hip or knee osteoarthritis. Aiming to reduce a person's pain and symptoms to enhance their quality of life and ability to self-manage their condition.
The Hip and Knee Osteoarthritis Program is fully funded for the first 15 weeks for eligible members.
The first 15 weeks of the program includes;
nine (9) one-on-one physiotherapy sessions (including initial assessment)
eight (8) one-on-one introductory strength training sessions with an exercise physiologist or exercise scientist
a physiotherapist-designed, independent strength training program consisting of 26 sessions using Kieser equipment, supervised by Kieser's highly skilled allied health team
use of the Kieser Konnect app
education program on how to manage and live with hip osteoarthritis.
To be eligible for the Kieser Hip and Knee Osteoarthritis Program, you must:
Have had a medical practitioner diagnosed you with osteoarthritis of the knee or hip that is likely to require joint replacement in the next three years.
Be 18 years old or older.
Have continuously held Hospital cover for 12 months that includes non-restricted cover for joint replacement surgery.
Currently hold nib Hospital cover (including Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors Health).
Kieser provides eligible members access to the Kieser Spinal Program. This program is specifically designed to prevent or delay selected surgeries for people impacted by a spinal condition. Aiming to reduce a person's pain and symptoms to enhance their quality of life and ability to self-manage their condition.
The Spinal Program is fully funded for the first 15 weeks for eligible members.
The first 15 weeks of the program includes;
nine (9) one-on-one physiotherapy sessions (including initial assessment)
eight (8) one-on-one strength training sessions with an exercise physiologist or exercise scientist
a physiotherapist-designed, independent strength training program consisting of 26 sessions using Kieser equipment, supervised by Kieser's highly skilled allied health team
use of the Kieser Konnect app
education program on how to manage and live with your lower back condition.
To be eligible for the Kieser Spinal Program, you must:
Have had a medical practitioner diagnose you with a spinal condition that requires spinal surgery, likely within the next three years.
Be 18 years old or older.
Have continuously held Hospital cover for 12 months that includes non-restricted cover for back, neck and spine.
Currently hold nib Hospital cover (including Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors Health).
Phone based program
This program is designed to help with chronic conditions and improve the overall health and wellbeing of eligible members by providing personalised support for weight management and nutrition. A team of specially trained dietitians will teach practical steps to achieve sustainable healthy living and weight management.
Program duration: 18 weeks
A comprehensive assessment of your eating, drinking and exercise habits
Four personal dietetic telehealth consultations
Access to additional support from a specialised allied health care support team via phone, email, SMS and direct messaging
Access to a member hub for online tracking and information
The Healthy Weight For Life meal portion planning system, cooler bag, drink bottle and shopping bag (delivered at no cost to you).
To be eligible for Healthy Weight For Life Essentials, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (excluding nib Overseas Visitors, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)*
Have been diagnosed with a chronic disease
Have a BMI of 28+.
*If you hold Hospital cover with GU Health, you can check your eligibility by calling 1800 339 027.
At home program
This specialised knee and hip arthritis management program has been designed to help eligible members better manage joint pain and get back to living life – all in the comfort of their own home. This program aims to improve daily living and quality of life by reducing knee pain, hip pain and stiffness, while also improving mobility with strengthening exercises and gentle physical activity. It can also improve an eligible member's preparation for knee or hip replacement surgery, if relevant.
Program duration: 18 weeks
A portion control eating plan (including KicStart™ VLCD meal replacements)
An activity plan and physiotherapist-developed strength, balance and mobility exercises
Personalised online symptom, progress and satisfaction tracking (phone and mail alternatives also available)
Two-way personal motivation, support and advice via phone, SMS, email, message board and mail.
To be eligible for Healthy Weight for Life, you must:
Be 18 years old or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib, GU Health, Qantas, ING, Apia, AAMI or Suncorp that includes cover for joint replacement surgery (excludes nib Overseas Visitors, Real Insurance and Australian Seniors)
Have been diagnosed with osteoarthritis
Have a BMI of 28+.
Kieser provides eligible members access to the Kieser Hip and Knee Osteoarthritis Program. This program is specifically designed to prevent or delay selected surgeries for people impacted by hip or knee osteoarthritis. Aiming to reduce a person's pain and symptoms to enhance their quality of life and ability to self-manage their condition.
The Hip and Knee Osteoarthritis Program is fully funded for the first 15 weeks for eligible members.
The first 15 weeks of the program includes;
nine (9) one-on-one physiotherapy sessions (including initial assessment)
eight (8) one-on-one introductory strength training sessions with an exercise physiologist or exercise scientist
a physiotherapist-designed, independent strength training program consisting of 26 sessions using Kieser equipment, supervised by Kieser's highly skilled allied health team
use of the Kieser Konnect app
education program on how to manage and live with hip osteoarthritis.
To be eligible for the Kieser Hip and Knee Osteoarthritis Program, you must:
Have had a medical practitioner diagnosed you with osteoarthritis of the knee or hip that is likely to require joint replacement in the next three years.
Be 18 years old or older.
Have continuously held Hospital cover for 12 months that includes non-restricted cover for joint replacement surgery.
Currently hold nib Hospital cover (including Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors Health).
Kieser provides eligible members access to the Kieser Spinal Program. This program is specifically designed to prevent or delay selected surgeries for people impacted by a spinal condition. Aiming to reduce a person's pain and symptoms to enhance their quality of life and ability to self-manage their condition.
The Spinal Program is fully funded for the first 15 weeks for eligible members.
The first 15 weeks of the program includes;
nine (9) one-on-one physiotherapy sessions (including initial assessment)
eight (8) one-on-one strength training sessions with an exercise physiologist or exercise scientist
a physiotherapist-designed, independent strength training program consisting of 26 sessions using Kieser equipment, supervised by Kieser's highly skilled allied health team
use of the Kieser Konnect app
education program on how to manage and live with your lower back condition.
To be eligible for the Kieser Spinal Program, you must:
Have had a medical practitioner diagnose you with a spinal condition that requires spinal surgery, likely within the next three years.
Be 18 years old or older.
Have continuously held Hospital cover for 12 months that includes non-restricted cover for back, neck and spine.
Currently hold nib Hospital cover (including Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors Health).
Phone based program
This program gives eligible members access to an experienced registered nurse to help navigate the health system and understand their options before, during and after a hospital visit*. This program is in addition to an eligible member's doctor's guidance and advice.
Program duration: Varies
*Not available for pregnancy-related hospital admissions.
Individual support over the phone at a time that suits you
A comprehensive and focused health assessment to understand where you are in your health journey
An individualised care plan that reflects what is important to you and your health
Information and resources to help you understand what to expect during your hospital admission
Clinical support to help you make informed decisions about your care, in addition to your doctor's guidance and advice
Support for when you're ready to go home from hospital.
To be eligible for the Hospital Support Program, you must:
Be 18 years or older
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors.
Be an nib arhi, GU health or international member
Have a planned hospital admission in the next 3 months*.
Treatment at home
Orthopaedic Rehab at Home provides eligible members with the option to receive intensive physiotherapy in the comfort of their home where clinically appropriate* following a total hip or knee replacement to get them mobile as soon as possible.
Program duration: Varies
*The member's treating team will determine whether Orthopaedic Rehab at Home is suitable to facilitate an early discharge from hospital. This will occur where the same level of rehabilitation can be adequately provided in the comfort of the home.
More control over your treatment
Time spent building optimum knee strength and function needed for everyday activities
A reduction in time spent in inpatient services or travelling and waiting for physiotherapy treatment post-discharge
Treatment in a comfortable, familiar, and private environment.
To be eligible for Orthopaedic Rehab at Home, you must:
Be an nib Australian resident, AAMI, Qantas, Apia, Suncorp, ING, Real Insurance, Australian Seniors, GU Health (residents) or Cigna member
Have continuously held hospital cover for 12 months that includes non-restricted coverage for inpatient rehabilitation treatment and have served all waiting periods
Have recently undergone a single or bilateral hip or knee replacement surgery, or a revision or partial hip or knee replacement, but have not yet commenced their rehab in hospital
Enroll into the service, arranged by the treating team prior to discharge
Commence rehabilitation within clinically appropriate timeframes (3 business days) following discharge from hospital to be considered eligible for rehab at home
Be eligible for rehab at home, that must determined by your specialist and service provider as being hospital substitution treatment, and clinically appropriate
Reside in a location serviced by one of our service providers.
Explore the providers partnered with nib to offer Orthopaedic Rehab at Home by using our Find a Provider tool.
Phone based program
This program gives eligible members access to an experienced registered nurse to help navigate the health system and understand their options before, during and after a hospital visit*. This program is in addition to an eligible member's doctor's guidance and advice.
Program duration: Varies
*Not available for pregnancy-related hospital admissions.
Individual support over the phone at a time that suits you
A comprehensive and focused health assessment to understand where you are in your health journey
An individualised care plan that reflects what is important to you and your health
Information and resources to help you understand what to expect during your hospital admission
Clinical support to help you make informed decisions about your care, in addition to your doctor's guidance and advice
Support for when you're ready to go home from hospital.
To be eligible for the Hospital Support Program, you must:
Be 18 years or older
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health, Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors.
Be an nib arhi, GU health or international member
Have a planned hospital admission in the next 3 months*.
Treatment at home
Orthopaedic Rehab at Home provides eligible members with the option to receive intensive physiotherapy in the comfort of their home where clinically appropriate* following a total hip or knee replacement to get them mobile as soon as possible.
Program duration: Varies
*The member's treating team will determine whether Orthopaedic Rehab at Home is suitable to facilitate an early discharge from hospital. This will occur where the same level of rehabilitation can be adequately provided in the comfort of the home.
More control over your treatment
Time spent building optimum knee strength and function needed for everyday activities
A reduction in time spent in inpatient services or travelling and waiting for physiotherapy treatment post-discharge
Treatment in a comfortable, familiar, and private environment.
To be eligible for Orthopaedic Rehab at Home, you must:
Be an nib Australian resident, AAMI, Qantas, Apia, Suncorp, ING, Real Insurance, Australian Seniors, GU Health (residents) or Cigna member
Have continuously held hospital cover for 12 months that includes non-restricted coverage for inpatient rehabilitation treatment and have served all waiting periods
Have recently undergone a single or bilateral hip or knee replacement surgery, or a revision or partial hip or knee replacement, but have not yet commenced their rehab in hospital
Enroll into the service, arranged by the treating team prior to discharge
Commence rehabilitation within clinically appropriate timeframes (3 business days) following discharge from hospital to be considered eligible for rehab at home
Be eligible for rehab at home, that must determined by your specialist and service provider as being hospital substitution treatment, and clinically appropriate
Reside in a location serviced by one of our service providers.
Explore the providers partnered with nib to offer Orthopaedic Rehab at Home by using our Find a Provider tool.
Phone based program
This program gives eligible members access to an experienced registered nurse to help better understand their chronic condition and achieve their health goals. The program's length varies depending on individual needs.
Program duration: Four to six months
Individual support over the phone at a time that suits you
An individualised care plan that reflects what is important to you and your health
Information and coaching to help you better understand your health
Coordination with your care team and referrals to health services
Support and resources for those who care for you
Support for any upcoming or unplanned admissions.
To be eligible for the Care Support Program, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health member (excluding Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)
Have one of the following chronic health conditions or have two or more risk factors for chronic disease: - Cardiovascular disease - Diabetes - Asthma - Cancer - Musculoskeletal conditions - Chronic obstructive pulmonary disease (COPD)
Phone based program
This program gives eligible members access to an experienced registered nurse to help better understand their chronic condition and achieve their health goals. The program's length varies depending on individual needs.
Program duration: Four to six months
Individual support over the phone at a time that suits you
An individualised care plan that reflects what is important to you and your health
Information and coaching to help you better understand your health
Coordination with your care team and referrals to health services
Support and resources for those who care for you
Support for any upcoming or unplanned admissions.
To be eligible for the Care Support Program, you must:
Be 18 years or older
Have continuously held Hospital cover for 12 months
Currently hold Hospital cover with nib (including nib Overseas Visitors) or GU Health member (excluding Qantas, ING, Apia, AAMI, Suncorp, Real Insurance or Australian Seniors)
Have one of the following chronic health conditions or have two or more risk factors for chronic disease: - Cardiovascular disease - Diabetes - Asthma - Cancer - Musculoskeletal conditions - Chronic obstructive pulmonary disease (COPD)
