10 things you didn't know about the nib app

Managing your health cover is easy with the nib app

03 January 2024 3 minute read

Young international student with a beard and glasses holding his phone looking at the nib app while drinkin a coffee

Between your studies, making friends, getting a part-time job, and navigating a new city, international student life is incredibly busy. So, we’ve made managing your health cover and taking care of your wellbeing as easy as possible with the nib App. It’s bursting with innovative health features and services.

Here are 10 things you might not have known you can do with the nib App.

1. Get your claims paid faster

Don’t forget to add your direct credit details to your account using your nib App. Once we have these details, we can pay your claims straight into your bank account.

2. Book a GP telehealth consultation

If you're feeling unwell and need to see a doctor fast, you can book an appointment with our GP telehealth service using your nib App. Enjoy private and secure virtual appointments (choice of video or phone) with Australian based doctors without leaving home.

3. Explore your nib Rewards

As a nib member, you have access to a range of exclusive discounts on everything from groceries and wellbeing (like yoga classes and spa visits), to entertainment (think movie tickets and theme parks) and travel (yes - nib members even get discounts on flights and hotels). The nib App is the most convenient place to track all of the savings you can access.

4. Find a Provider

We have special agreements with healthcare professionals and practices across Australia. Search our network of healthcare professionals in your local area to get the best value from your cover.

5. Update your personal details

It’s incredibly important to keep your personal details up to date as an international student. Sometimes, it may even be a condition of your visa, for example, letting your education provider know if your residential address has changed. As a nib member, it’s easy to notify us of your change of address or any other details through the nib App.

6. Download your digital card today

There’s no need to wait for your nib card to arrive in the mail. Simply open or download the nib App and add your digital card for contactless claiming that is fast, easy and always with you.

7. Got any questions? Ask nibby

We understand there is a lot of information to take in when you first join. You’ll be surprised what our resident bot nibby knows. Chat is available online 24/7 to help you manage your cover and point you in the right direction.

8. Better understand your health

Through the nib App you can complete our quick and simple Health Check. After completing, you will gain personalised insights and resources that will help guide your health journey.

9. Do a skin check

Looking after your skin is essential while living in Australia. We’re famous for our hot, sunny days, but all of this beautiful weather means you’ll need to be extra cautious when keeping sun safe. Through the nib App, you can use our Skin Profiler to access personalised recommendations on caring for your skin health.

10. Support your mental health

Starting life in a new country can be difficult and can lead to psychological issues such as stress, low mood, anxiety and depression. To help you better manage these issues you can enjoy exclusive access to SilverCloud, a digital mental health platform that promotes positive behaviour change.

If you or someone you know needs help now, please call:

Lifeline 13 11 14
Beyond Blue 1300 22 4636
Kids Helpline 1800 55 1800
MensLine Australia (24 hours): 1300 78 99 78
SANE Helpline (mental illness information, support and referral): 1800 187 263

If life is in danger, call Australia’s national emergency line on 000 (Triple Zero).

New! Visit My Health on the nib App

It's never been easier to manage your health and wellbeing with the nib App's 'My Health' feature. Explore a variety of supportive programs and services designed to help you live your healthiest life. Take advantage of personalised insights with our free online HealthCheck and skin assessment tools. Conveniently access online health services such as GP telehealth, prescription delivery, and medical certificates with the tap of a button (you don't even have to leave the couch!) Plus, enjoy targeted health support with our additional offers and programs tailored to various health areas. 'My Health' is your new one-stop-shop - get started!