Welcome back!

You can see what your cover includes by accessing your member account, or on the nib App. If you want to check if you are covered for a specific procedure, call us on 1800 775 204, opens in a new tab.

Before you go to a hospital, it is important to speak to us first to check if you will be covered by your nib policy. Call 1800 775 204, opens in a new tab to find out what the best option is for you.

You can submit a claim through your member account, through the nib App or simply claim in a tap using your mobile.

Waiting periods apply from the date your policy commences. You need to serve the waiting periods before you can claim on the following:

• Pregnancy and birth-related services - 12 months

• Pre-existing conditions In-patient - 12 months

• In-patient Psychiatric treatment - 2 months

After you arrive in Australia, you need to update your personal details in your member account, or on the nib App. We will then send your nib membership card to your new address. It can take up to 15 business days for your card to arrive. Your nib card is now available on mobile too. Learn more.

You can update your details in your member account, or on the nib App. Go to My Policy, then Personal details. You can update information such as your phone number, email address, home address, as well as the way you would prefer we contact you.

If you are continuing your studies and you want to extend your Overseas Student Health Cover, you can extend it online or call 1800 775 204, opens in a new tab and our team will arrange your cover.

If you are planning to stay in Australia after your studies and need to move onto a 485 Graduate Visa, please visit our OSHC Extend Cover page, or call 1800 775 204, opens in a new tab and our team can arrange your health cover.