Travel alert
Before your trip, check the latest government advice for any travel alerts for your destination.
Thailand & Cambodia Border Conflict – December 2025
On 10 November 2025, the Australian Government advised do not travel to areas within 50 kilometres of the Thailand-Cambodia land border in the provinces of Sa Kaeo, Buriram, Si Saket, Surin, Ubon Ratchathani, Chanthaburi and mainland Trat due to ongoing armed clashes between Thai and Cambodian forces, which has included military strikes, violence and the presence of landmines.
How does this advice affect your cover?
If you hold a policy with us and require emergency assistance due to this event, please contact the emergency assistance team as soon as it’s practicable and safe to do so.
For the latest advice for travel to Thailand and Cambodia, visit Smartraveller.
Our policies do not provide cover for any losses which arise from:
Hostilities or any act of war; and/or
Travelling to, planning to travel to, or choosing to remain in a country or region that is the subject of a “Do not travel” warning issued by the Australian Government.
Other exclusions may also apply to your policy. Please refer to your PDS to understand all terms, conditions, limitations and exclusions that apply to your policy.
If your travel plans are affected
We understand this can be a stressful situation for travellers but it’s important to listen to local news reports and the advice of local authorities if you are already in this area.
Before planning travel, we recommend you check the government advice applicable to your policy and monitor media coverage for the destinations you intend to travel to.
If you’ve not left but already booked your travel and need to change your travel arrangements, please contact your airline, cruise company or travel agent for assistance in the first instance.
If you have any other queries, please get in touch.
nib Travel Insurance Distribution Pty Limited, ABN 40 129 262 175, AR 336467 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.
*The discount applies to the total nib travel insurance premium and is for customers that currently hold an Australian health insurance product, or an Overseas Student Health Cover product with nib. The discount is not available to customers who hold an Overseas Visitors Health Cover product. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. nib has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.