Travel alert
Before your trip, check the latest government advice for any travel alerts for your destination, as this may affect policy coverage.
Policy Hub
Customer Information for Travel Insurance Saver policy holders who purchased nib Travel insurance prior to 2nd December 2024.
Customer Information
Customer Information for Travel Insurance Saver policy holders who purchased nib Travel insurance prior to 2nd December 2024.
This page provides access to Product Disclosure Statements (PDS & Target Market Determination (TMD) documents, managing existing policies, claiming and Emergency Assistance.
Managing your policy
If you have an existing policy you can access it online or contact us.
Making a Claim
If you need to make a travel insurance claim we’re here to help. Access online claims or contact us.
Emergency Assistance
If you find yourself in an emergency while on your travels, the Emergency Assistance team is here to help. The team can provide guidance and assist you with medical and non-medical related enquiries.
Insurance Saver Pty Ltd, ABN 18 624 919 366, AR 001263726 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.