Using Health Cover
Learn the ins and outs of private health insurance and how to make the most of your cover
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17 of the most commonly asked health insurance questions
We answer the most 'Googled' health insurance questions
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Understanding telehealth: what is it and how can it help you?
We answer some of the biggest questions about telehealth to help you feel more comfortable using telehealth services.
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Maximise your health insurance benefits
Get the most bang for your buck from your health cover.
![A senior woman using a laptop, looking at her credit card. A senior woman using a laptop, looking at her credit card.](https://images.ctfassets.net/hkmafl6harxv/6yXNOfsNO2kRwmxukUjhVh/b59c1a9065d046fe090443f3de2ee7da/GettyImages-1161412506.jpeg?w=600&h=400&f=center&fit=fill&q=100&fm=avif)
A guide to seniors health care cards in Australia
Seniors health care cards can help offset some of your healthcare costs.
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Changing your excess: How to reduce the cost of your health insurance premium
More options when it comes to your maximum excess limits
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Private vs Public Health Insurance: A tale of two medical emergencies
Private vs public: two very different hospital experiences.
![Happy couple planning and designing their future home Happy couple planning and designing their future home](https://images.ctfassets.net/hkmafl6harxv/40y1pXaePwqXPqWtHMnwDQ/9c36e05b8c22fdda1c8edf55b66a2b87/tax-benefits-private-health-insurance-nib.jpg?w=600&h=400&f=center&fit=fill&q=100&fm=avif)
Tax time and getting health insurance
Did you know private health insurance can help lower how much tax you pay? While health insurance isn’t tax deductible, there may be tax benefits you can take advantage of when you have private health cover.
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What extras benefits do I get with nib?
We answer your biggest questions about nib Extras cover
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6 secrets to reducing your out-of-pocket hospital costs
Tips to keep your out-of-pocket expenses down
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Jargon-busting the most common private health insurance terms
Health cover terms can be confusing so let's break them down
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Why do I need to get health insurance if I'm 31?
Turning 31? You may need to consider health insurance
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What is the Medicare Benefits Schedule (MBS)?
How do you know which medical services are free or not?
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Home vs hospital: Where should you recover post-surgery?
You've just had surgery – where's the best place to recover?
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What’s the difference between private health insurance and Medicare?
We answer the big question - Why private health cover?
![medicare online_ thumbnail image medicare online_ thumbnail image](https://images.ctfassets.net/hkmafl6harxv/4wUUl0dvzqgku6QAQkiaOM/71c943950af985046cd50846817843b9/960x540_top_MedicareOnline_01.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
How do I claim Medicare and can I do it online?
An easy-to-follow guide for claiming Medicare.
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What’s a waiting period and why do we have them?
Why are there private health insurance waiting periods?
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How is a health insurance claim assessed?
Find out how your claim is assessed and what’s involved
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What is nib's First Choice Dental network?
We've made a visit to the dentist easy with our First Choice network
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What the nib First Choice network is and how it can save you money
nib First Choice can help you find local health providers
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How much does it cost to call an ambulance?
Find out how much you can expect to pay in an emergency
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When to review & update your health insurance cover
Seven signs it's time to review and update your cover
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Going to hospital? Here’s why you should contact nib first
Diagnosis to rehabilitation, we can guide your hospital stay
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Why do I have to pay a gap when being treated in hospital?
Want to avoid paying out-of-pocket costs? Here's how.
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How to check private health insurance coverage
Consider this your complete health cover guide.
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![A man in his early 30s with a prosthetic leg wearing a white shirt and looking at his phone A man in his early 30s with a prosthetic leg wearing a white shirt and looking at his phone](https://images.ctfassets.net/hkmafl6harxv/2psv2gsvK9pFsRoq06Myh7/b5b0d022154f3b4b0a2792b81ba840d0/GettyImages-1292961054-960x540-76a4960.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
How to use your nib health insurance
I just purchased health insurance. What’s next?
![A young man being treated at a rehab clinic A young man being treated at a rehab clinic](https://images.ctfassets.net/hkmafl6harxv/3SalJ2sqhHdtVnCKt21yVU/75e0eb49990e9239501bc92dd7890dfd/GettyImages-1060112792-960x540-de56000.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
What's the difference between an inpatient and an outpatient?
We explain the difference between inpatient and outpatient
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How to get the most out of your nib health cover
The shortcuts you need to get the most out of your cover
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2022 health insurance premium and product changes
Each year, private health funds review their range of covers
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6 of the most common questions from nib health cover members
Consider this your health cover cheat sheet!
![A mum wearing a black shirt, her toddler and male partner sitting at a timber dining table and looking at their health insurance policy on their laptop A mum wearing a black shirt, her toddler and male partner sitting at a timber dining table and looking at their health insurance policy on their laptop](https://images.ctfassets.net/hkmafl6harxv/4Vvic6sp9PI15Y40FpUjap/0b245694d0dde029e337396ca40e663e/GettyImages-1152308592-960x540-aec9f2f.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Why did my private health insurance premium go up in 2022?
We get answers to the hard questions about premium pricing
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Could your child be eligible for $1,000 of free dental?
The Child Dental Benefit Schedule offers $1,000 of dental
![A blonde lady with dreadlocks sitting in the dental chair while a young dentist explains the procedure A blonde lady with dreadlocks sitting in the dental chair while a young dentist explains the procedure](https://images.ctfassets.net/hkmafl6harxv/7yWM76VKuoygUohoisyuPE/7f8dfabbe60d6e79b2935fc9f449efa8/1144198325-960x540-eb3023e.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
How can I save money at the dentist?
We have some simple ways to keep costs down
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What to expect from your first telehealth appointment
We asked a range of health professionals for the facts
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What's the difference between health insurance and nib GreenPass?
How does GreenPass stack up?
![A woman chatting to her doctor A woman chatting to her doctor](https://images.ctfassets.net/hkmafl6harxv/7JFMFRb5TZMwyCOpCuzk8q/f0909d66a7fbbbb1cc0375cfe9ca6507/1188431836-resized.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Finding a great specialist, it’s all about knowing what to ask
Here are eight tips for finding a great specialist
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Planning a hip or knee replacement?
Before surgery, see how nib Clinical Partners can help
![A female physio examines a young man's shoulder A female physio examines a young man's shoulder](https://images.ctfassets.net/hkmafl6harxv/35Wcfd6otHc0NHDHK1TuD8/044ac450604c4188f74cc994c4e3f338/physio-shoulder.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Osteo vs chiro vs physio: What's the difference?
What are the differences between a physio, chiro and osteo?
![A female doctor reassures a patient in a hospital bed A female doctor reassures a patient in a hospital bed](https://images.ctfassets.net/hkmafl6harxv/4ia256m5AHj2wjUAaddraz/f77579a1c08559571e2c5b1920063a33/GettyImages-1293518316-410x280-52a851-resized.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Using private health cover in a public hospital
In a public hospital - do you use Medicare or private health insurance?
![A young woman sitting by a window on her laptop A young woman sitting by a window on her laptop](https://images.ctfassets.net/hkmafl6harxv/2JXtwwiJhmMAmw28sI0kQy/8baf344eafcd8b4761aa41af8af882c5/AnnualLimitReset_02_26-11.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
When do private health insurance annual limits reset?
If you’re unsure when your annual limits reset, we can help
![A young woman chats on the phone while using her laptop A young woman chats on the phone while using her laptop](https://images.ctfassets.net/hkmafl6harxv/3oIqUZaZjCvjBgl2iOL3EI/5bd584e749d596b6a46bbc7d0261ea53/Psychologist_appointment_1.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
What to expect from my first psychology appointment
Part of the first session is to build trust and openness
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Private health insurance: What is community rating?
In Australia, everyone has the right to buy health insurance
![A male physio stretches a man's leg out A male physio stretches a man's leg out](https://images.ctfassets.net/hkmafl6harxv/7pjvAKimQAeFbT15qacn3u/006254cac6e80f602bf8b4f99557149d/physio_app_image_1.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
What to expect from your first physiotherapy appointment
What do physios do? Do you need to wear special clothing?
![A male doctor fills out a form as his female patient sits across from him A male doctor fills out a form as his female patient sits across from him](https://images.ctfassets.net/hkmafl6harxv/TMH4mOfxXLBoAq3te6HpZ/447ce7a8620e3d3871832a70d1d8682c/referral_last-feature.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
How long does a referral last?
Dr Hamish Black answers your questions about referrals
![bulk_billing_thumbnail_image bulk_billing_thumbnail_image](https://images.ctfassets.net/hkmafl6harxv/7I4Ff9KLDgMxxiq43sWjeX/e90ad42e4a98e7798afdfb243d94a8f7/GettyImages-1130948021-resized.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Everything you need to know about bulk-billing
If you didn’t have to pay, you’ve probably been bulk-billed
![A young woman on the beach drawing a heart in the sand A young woman on the beach drawing a heart in the sand](https://images.ctfassets.net/hkmafl6harxv/1QatuCjkacw0EosyWuQUkq/48d30eb1676c78f74e5f78f02ad388e9/960x540_HeartHealth_01.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Can you afford not to have private health insurance for your heart?
9 in 10 Aussie have at least 1 risk factor of heart disease.
![A mum comforts her daughter as she has her teeth checked by a male dentist A mum comforts her daughter as she has her teeth checked by a male dentist](https://images.ctfassets.net/hkmafl6harxv/6X1fHEsJsRlZSl0n5bol1F/3b53578d4fc6cb677896cf0716bf633f/Image_1.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Have you used your Extras? Things to know before your annual limits reset
Make sure you’re getting the most from your nib Extras cover
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How to choose glasses for your face shape
We asked the experts for info on finding your perfect fit
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Who pays for what when it comes to your medical bills?
A simple guide on who's responsible for healthcare costs
How to know if your health insurance covers you in hospital
The 3 steps to finding out whether your procedure is covered
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I’ve moved address – will my health insurance premium change?
Moving home? Update your private health insurance details!
![A young woman plays on her phone while cradling a breakfast bowl A young woman plays on her phone while cradling a breakfast bowl](https://images.ctfassets.net/hkmafl6harxv/3cTRZWAXk4m0SUgiWYgE0O/6aea471603554aa60be2245c4bb375b3/nib372101_CM_960x540.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
New to nib? Here’s what you need to know about your first bill
What you need to know about receiving your first nib bill.
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How well do you know your cover?
No-nonsense facts to help you get more out of your policy
![A young doctor smiles at his patient A young doctor smiles at his patient](https://images.ctfassets.net/hkmafl6harxv/1lq7CeKN9mOoA2ok2E6SoI/711531f8ce668618a19851278e71732f/960x540_top_7DocQuestions_02.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
7 questions you need to ask your doctor to avoid unnecessary surgery
It should be simple to take control over your health
![A smiling young woman sitting in the park with a coffee and her phone as the sun sets A smiling young woman sitting in the park with a coffee and her phone as the sun sets](https://images.ctfassets.net/hkmafl6harxv/27ii0sCM9CagqcgMKAI00s/f37f627d62686b26a27f573e166cd826/_960x540_Claim_on_app_03.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
![A female doctor wearing glasses and smiling documents details on paper as she chats to a male patient A female doctor wearing glasses and smiling documents details on paper as she chats to a male patient](https://images.ctfassets.net/hkmafl6harxv/24vSbDgRLiIwk48cC44OAc/405281dc978a7f1edd69d066d62f0741/_960x540_Referral_03.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Can I take my GP referral to any specialist I want?
You've got a referral, but can you pick your own specialist?
![The lights from the back of an ambulance illuminates a street The lights from the back of an ambulance illuminates a street](https://images.ctfassets.net/hkmafl6harxv/5m2tBiQ0s8ua0IO0CuE0yo/3323a28a37b58e3cf50995d7c067eef7/Uber_Ambo_960x5405.jpg?w=600&h=338&f=center&fit=fill&q=100&fm=avif)
Ambulance or Uber: Who you gonna call?
When you find yourself in strife who do you have on speed dial: triple zero or Uber?