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Using Health Cover

Learn the ins and outs of private health insurance and how to make the most of your cover

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17 of the most commonly asked health insurance questions

We answer the most 'Googled' health insurance questions

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A sick young person using a laptop talk to doctor for a telehealth appointment from the living room in their home.

Understanding telehealth: what is it and how can it help you?

We answer some of the biggest questions about telehealth to help you feel more comfortable using telehealth services.

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Maximise your health insurance benefits

Get the most bang for your buck from your health cover.

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A guide to seniors health care cards in Australia

Seniors health care cards can help offset some of your healthcare costs.

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Changing your excess: How to reduce the cost of your health insurance premium

More options when it comes to your maximum excess limits

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Private vs Public Health Insurance: A tale of two medical emergencies

Private vs public: two very different hospital experiences.

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Tax time and getting health insurance

Did you know private health insurance can help lower how much tax you pay? While health insurance isn’t tax deductible, there may be tax benefits you can take advantage of when you have private health cover. 

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A physiotherapist helps a senior man to stretch his arm over his head

What extras benefits do I get with nib?

We answer your biggest questions about nib Extras cover

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6 secrets to reducing your out-of-pocket hospital costs

Tips to keep your out-of-pocket expenses down

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A bearded man sipping a green juice and looking at his laptop

Jargon-busting the most common private health insurance terms

Health cover terms can be confusing so let's break them down

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A young man takes a photo of a laughing couple while they're out for dinner

Why do I need to get health insurance if I'm 31?

Turning 31? You may need to consider health insurance

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A doctor sits and chats with a senior couple

What is the Medicare Benefits Schedule (MBS)?

How do you know which medical services are free or not?

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A young man with a broken leg watches his tablet screen as he rests on the couch

Home vs hospital: Where should you recover post-surgery?

You've just had surgery where's the best place to recover?

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A young athlete grimaces as he lays on a running track

What’s the difference between private health insurance and Medicare?

We answer the big question - Why private health cover?

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How do I claim Medicare and can I do it online?

An easy-to-follow guide for claiming Medicare.

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What’s a waiting period and why do we have them?

Why are there private health insurance waiting periods?

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A middle-aged woman typing as she sits at a desk in an office

How is a health insurance claim assessed?

Find out how your claim is assessed and what’s involved

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A young man smiles at his doctor

What is nib's First Choice Dental network?

We've made a visit to the dentist easy with our First Choice network

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A dentist performs a check up on a patient

What the nib First Choice network is and how it can save you money

nib First Choice can help you find local health providers

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A man receives an IV drip in the back of an ambulance

How much does it cost to call an ambulance?

Find out how much you can expect to pay in an emergency

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When to review & update your health insurance cover

Seven signs it's time to review and update your cover

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A man smiling as he looks at his phone

Going to hospital? Here’s why you should contact nib first

Diagnosis to rehabilitation, we can guide your hospital stay

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Overhead shot of hands using an EFTPOS machine and a laptop, with a mask and medical supplies scatted on a table

Why do I have to pay a gap when being treated in hospital?

Want to avoid paying out-of-pocket costs? Here's how.

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A women in her 50s wearing white glasses and a pale gray twin-suit looking at her phone and holding a mug of tea

How to check private health insurance coverage

Consider this your complete health cover guide.

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A mum in her early 30s sitting in the backyard and hugging her 4 year old son

What does Medicare not cover?

Answering all your big Medicare questions

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A man in his early 30s with a prosthetic leg wearing a white shirt and looking at his phone

How to use your nib health insurance

I just purchased health insurance. What’s next?

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A young man being treated at a rehab clinic

What's the difference between an inpatient and an outpatient?

We explain the difference between inpatient and outpatient

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Young blonde women wearing an orange and blue jacket checking her phone at the train station

How to get the most out of your nib health cover

The shortcuts you need to get the most out of your cover

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2022 health insurance premium and product changes

Each year, private health funds review their range of covers

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6 of the most common questions from nib health cover members

Consider this your health cover cheat sheet!

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A mum wearing a black shirt, her toddler and male partner sitting at a timber dining table and looking at their health insurance policy on their laptop

Why did my private health insurance premium go up in 2022?

We get answers to the hard questions about premium pricing

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A smiling child holding an X-ray of his mouth up

Could your child be eligible for $1,000 of free dental?

The Child Dental Benefit Schedule offers $1,000 of dental

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A blonde lady with dreadlocks sitting in the dental chair while a young dentist explains the procedure

How can I save money at the dentist?

We have some simple ways to keep costs down

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A mum feeling her baby's temperature as she chats to a doctor on her iPad

What to expect from your first telehealth appointment

We asked a range of health professionals for the facts

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What's the difference between health insurance and nib GreenPass?

How does GreenPass stack up?

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A woman chatting to her doctor

Finding a great specialist, it’s all about knowing what to ask

Here are eight tips for finding a great specialist

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A woman with a crutch looking out onto her verandah

Planning a hip or knee replacement?

Before surgery, see how nib Clinical Partners can help

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A female physio examines a young man's shoulder

Osteo vs chiro vs physio: What's the difference?

What are the differences between a physio, chiro and osteo?

Read article 7 minute read
A female doctor reassures a patient in a hospital bed

Using private health cover in a public hospital

In a public hospital - do you use Medicare or private health insurance?

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A young woman sitting by a window on her laptop

When do private health insurance annual limits reset?

If you’re unsure when your annual limits reset, we can help

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A young woman chats on the phone while using her laptop

What to expect from my first psychology appointment

Part of the first session is to build trust and openness

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A man relaxing on his bed with his laptop on his lap and a guitar sitting next to him

Private health insurance: What is community rating?

In Australia, everyone has the right to buy health insurance

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A male physio stretches a man's leg out

What to expect from your first physiotherapy appointment

What do physios do? Do you need to wear special clothing?

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A male doctor fills out a form as his female patient sits across from him

How long does a referral last?

Dr Hamish Black answers your questions about referrals

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Everything you need to know about bulk-billing

If you didn’t have to pay, you’ve probably been bulk-billed

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Can you afford not to have private health insurance for your heart?

9 in 10 Aussie have at least 1 risk factor of heart disease.

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A mum comforts her daughter as she has her teeth checked by a male dentist

Have you used your Extras? Things to know before your annual limits reset

Make sure you’re getting the most from your nib Extras cover

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A couple wearing glasses laugh as they walk along the sidewalk

How to choose glasses for your face shape

We asked the experts for info on finding your perfect fit

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A young couple smiling in front of a laptop as the man holds up a credit card

Who pays for what when it comes to your medical bills?

A simple guide on who's responsible for healthcare costs

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How to know if your health insurance covers you in hospital

The 3 steps to finding out whether your procedure is covered

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A woman smiles as she crouches down and picks up mail

I’ve moved address – will my health insurance premium change?

Moving home? Update your private health insurance details!

Read article 6 minute read
A young woman plays on her phone while cradling a breakfast bowl

New to nib? Here’s what you need to know about your first bill

What you need to know about receiving your first nib bill.

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A man showing a woman something on his phone while at a cafe

How well do you know your cover?

No-nonsense facts to help you get more out of your policy

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A young doctor smiles at his patient

7 questions you need to ask your doctor to avoid unnecessary surgery

It should be simple to take control over your health

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A smiling young woman sitting in the park with a coffee and her phone as the sun sets

How to claim on the nib app

Find out how to claim with the nib app!

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A female doctor wearing glasses and smiling documents details on paper as she chats to a male patient

Can I take my GP referral to any specialist I want?

You've got a referral, but can you pick your own specialist?

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The lights from the back of an ambulance illuminates a street

Ambulance or Uber: Who you gonna call?

When you find yourself in strife who do you have on speed dial: triple zero or Uber?

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