Before your trip, check the latest government advice for any travel alerts for your destination.
(Advice as at 14 Mar 2022)
On 24 February 2022 the Russian military crossed the Russia/Ukraine border and at the date of publication of this alert, military conflict between the two countries is ongoing.
If you’re an nib traveller and are currently affected by this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.
For the latest advice on travel in Russia and Ukraine, visit Smartraveller.
nib does not currently offer travel insurance to Russia or Ukraine.
Your policy will only offer cover for the destinations listed on your Certificate of Insurance, and it also specifically lists destinations that are not covered, which can include Russia and Ukraine.
Even if you have a policy which lists Russia as a destination, or you have a broader region listed, including Europe, although your policy can continue to offer cover in line with the policy terms and conditions, you must be aware that policy exclusions still exist:
policy exclusions do exist for consequences of hostilities, whether war is declared or not;
for choosing to travel to or remain in a destination where there are Do Not Travel warnings in place; and
where making payments would expose the insurer or reinsurer to any sanction, prohibition or restriction.
All other terms, conditions and exclusions continue to apply.
Before planning travel, please check the above government advice applicable to your policy and monitor media coverage.
If you have any other queries, please get in touch.
nib Travel Insurance Distribution Pty Limited, ABN 40 129 262 175, AR 336467 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.
*The discount applies to the total nib travel insurance premium and is for customers that currently hold an Australian health insurance product, or an Overseas Student Health Cover product with nib. The discount is not available to customers who hold an Overseas Visitors Health Cover product. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. nib has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.