Tim Hannah

How long have you been working in travel industry and what type of roles have you held?

18 Years. Started working in Hotels in Canada and the UK as a Duty Manager. Then moved to a Ski Wholesaler as Assistant Manager of the store. After then I was a Corporate Account Manager at Virgin Australia and then I was a Key Account Manager for a corporate agency for 7 years. Everything has been customer facing which I love!

What sets nib apart from others in the industry?

Everyone I have met in my short time here are genuine and supportive people. There is an overwhelming customer centric mindset and everyone wants what is in the customer's best interests. It is very refreshing!

What’s been your most memorable experience from your career in the travel industry?

Would be meeting my wife. We were both working at Virgin at the time and one thing led to another and here we are 9 years later.

How do you stay up to date on the latest travel trends and destinations?

LinkedIn is a great source of information and tracking what is happening and upcoming in the industry. AI is playing a big part in travel and it is only going get bigger. Also talking to our partners, every time I meet, one of the first questions I ask is what is selling a lot at the moment. And most of the time they all say a similar thing.

What do you think is the key to making a great travel itinerary?

Mixing comfort with new experiences. Go somewhere new where there are things you have never experienced before and get outside your comfort zone. But when you finish for the day, have a nice hotel or lodging with great food close by and somewhere you can relax after a big day.

What's the craziest travel story you've ever heard from a client?

Had a friend do an Everest Base Camp trek when there was a large earthquake and the hostel he was in half collapsed. On the hike back down it took an extra 2 days as there was a landslide which took out part of the track. Luckily his group were all ok.

What's the most underrated travel destination in your opinion?

Bali – And I don’t mean just Kuta and Ubud. I did a 7 day tour all over Bali and the Island and its people are beautiful. We climbed a volcano and watched the sunrise, we visited the local famers markets where you could buy just about any fruit or veges or any part of an animal you want. Went snorkelling over on the northern side where the fish life was amazing. So many great experiences when you get out of the touristy, Bintang singlet wearing areas.

If you could travel with 3 famous people, dead or alive, who would they be and why?

The Rock, just because he seems like an amazing guy and would be lots of fun. Gary Vaynerchuck, his optimism and energy is infectious. Anthony Bourdain, he would know the best food in any place.

Have you ever had a travel mishap or funny story that you'd like to share?

First time for a holiday to the ski resort I worked in for 2 years. First day snowboarding, hit a tree and snapped one rib and fractured several others. Spent the next week stuck in the hotel room unable to get out on the hill.

My favourite holiday was...

My working holidays in Canada. Working and living in a ski resort was such an amazing experience. Have made many friends for life and have some amazing memories.