Travel alert
Before your trip, check the latest government advice for any travel alerts for your destination, as this may affect policy coverage.
Contact us
Customer Service, Claims and Emergency Assistance Teams
For general enquiries, please contact our Inside Sales Team at partners@nib.com.au.
General Enquiries
Phone:
1300 410 272 (within Australia)
+61 2 9234 3193 (outside Australia)
Email:
travel@nib.com.au
Customer Service Hours:
Mon to Fri 8am to 8pm (AET)
Claims
Phone:
1300 353 176 (within Australia)
+61 2 7202 0508 (outside Australia)
Email:
travelclaims@nib.com.au
Learn more about submitting claims
Emergency Assistance
General Enquiries
Phone:
1300 410 272 (within Australia)
+61 2 9234 3193 (outside Australia)
Email:
travel@nib.com.au
Customer Service Hours:
Mon to Fri 8am to 8pm (AET)
Claims
Phone:
1300 353 176 (within Australia)
+61 2 7202 0508 (outside Australia)
Email:
travelclaims@nib.com.au
Learn more about submitting claims
Emergency Assistance
Partnership Managers
For travel agents
Tim Hannah
(QLD)
0483 347 676
tim.hannah@nibtravel.com
Alison Tickle
(NSW)
0408 120 222
a.tickle@nibtravel.com
Jonny Walters
(NSW/ACT/Home-based)
0429 360 420
jonathan.walters@nibtravel.com
Deb Evans
(WA/SA/NT)
0488 500 370
deb.evans@nibtravel.com
Danni Gledhill
(VIC/TAS)
0407 682 444
danni.gledhill@nibtravel.com
Tim Hannah
(QLD)
0483 347 676
tim.hannah@nibtravel.com
Alison Tickle
(NSW)
0408 120 222
a.tickle@nibtravel.com
Jonny Walters
(NSW/ACT/Home-based)
0429 360 420
jonathan.walters@nibtravel.com
Deb Evans
(WA/SA/NT)
0488 500 370
deb.evans@nibtravel.com
Danni Gledhill
(VIC/TAS)
0407 682 444
danni.gledhill@nibtravel.com