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Supporting our members with disaster relief

Our thoughts are with everyone impacted by the recent flooding in QLD and NSW. To support our affected members, we’re offering a flood disaster relief package so that members can focus on taking care of their home and family, knowing their health is protected.  

A man walking through a flooded street

What is the flood relief package?
Eligible members in flood-affected areas can access extra financial hardship support beyond our standard assistance measures, including a 30 day health insurance premium waiver or the option to suspend their policy for three months. 

The relief package will be available for members from 4 March 2022 with no waiting period applied. We hope this helps to provide some financial relief during this difficult time.

Am I eligible for the flood relief package?
The premium waiver will be available to nib members who:

Eligible members can access the relief package until 30 April 2022. Members are encouraged to call us and ask for 'financial relief' to discuss their options. International worker members are encouraged to contact us to verify their eligibility.

How else are we supporting our members and the community?
nib foundation will be donating $50,000 to help support the disaster response and recovery efforts in the community.

We’ll also be hosting a fundraiser with our employees over the next month. Funds raised will go to the Australian Red Cross Flood Relief Appeal to assist with their flood relief efforts, with nib foundation matching all donations dollar for dollar.  

*Eligible nib members include Australian Residents Health Insurance members, as well as our whitelabel partners backed by nib. GU Health members (excluding fully subsidised members) are also eligible. Some international members are eligible for the premium waiver only, however proof of financial impact may be required.

Having support is so important during times of crisis and we encourage anyone who needs help to contact our nib foundation partner Lifeline on 13 11 14, text 0477 13 11 14 or visit their website.