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Make the switch to email

Add convenience to your health cover, with all your policy information sent straight to your inbox. Helping you stay on top of your health anytime, anywhere.

Manage your health on the go

Get important updates about your health cover sooner by opting for email.

View your comms in one place

Your member inbox gives you access to all your mail in one central location. Simply head to your member account or download the nib app.

Reduce your carbon footprint

Switch to digital to cut down on the energy needed to produce and deliver paper letters.

Stay up to Date

Receive The Check Up newsletter for the latest news and information on health insurance, wellness, recipes, exercise tips, and more.


Ready to switch to email?

1. Log in to your member account  

Login, opens in a new tab by entering your mobile number and member number (found on the front of your nib card). Make sure you have your phone handy as a verification code will be sent via text.

2. Add your email address 

Once you’ve logged in, add your email address to ‘Personal Details’ in the ‘My Policy’ section. You can even add email addresses for other members on your policy, by simply using the drop-down box.

3. Update your mail preference

Within 'Personal Details', scroll down to 'Preferred method of contact' and opt for email - it's that easy!

Father checking his cell phone while his little daughter is next to him looking at laptop

Your cover at your fingertips

Manage your policy wherever you are with your member account and the nib App. Snap a photo of your receipt to claim, check your benefits on the go, and more!

Your digital nib card

Have your member card handy wherever you go and claim using your mobile.

Minimise out of pockets

Our healthcare networks help you get the best value from your cover and lower out of pocket costs.

Save with nib Rewards

Take advantage of rewards, discounts, promotions and programs to help you take control of your health and happiness. It’s our way of saying thanks.