Update your communication preferences
Opt to receive updates about your health cover, member newsletter, nib Rewards, invitations to health programs and other products and services.
How to update your communication preferences
- nib App
- Online member account
Open the nib App and go to your ‘Account’ by selecting the top right icon
Below the ‘Profile’ section, select ‘notification’ to change your in-app notifications and communication preferences
Select ‘Communication preferences’ to choose the types of communications you'd like to receive from nib by selecting ‘Opt in’ or ‘Opt out'
Select ‘Save preferences’ to save your changes.
How to change how nib contacts you
About preferred method of contact
When you join, we'll ask you how you’d like to receive communications from us – by mail or email (also known as 'preferred method of contact').
Why switch to email?
Enjoy quick updates delivered straight to your inbox, easily access your communication history and help reduce your carbon footprint.
How to set your preferred method of contact
- nib App
- Online member account
Open the nib App and go to your ‘Account’ by selecting the top right icon
Tap on ‘Member details’ and select ‘Edit’
Under ‘Preferred method of contact, select ’Email'
Tap ‘save’ when you’re done
Don't have the nib App?
