Accidents and emergencies
Know what to do when the unexpected happens. Learn how to respond in an emergency, how to claim for emergency ambulance services and how our Accidental Injury Benefit can help you access the right hospital care - so you can get back on your feet as soon as possible.
If you’re experiencing a health emergency, dial 000 for emergency services in Australia.
Find health information
What to do in an emergency
Our simple guide explains how to use your private health insurance, claim ambulance costs and access the right hospital care quickly.
Accidental Injury Benefit
Find out the benefits of nib’s Accidental Injury Benefit in line with Gold Hospital cover, and how you're covered.
Emergency ambulance claiming
Need to claim for an emergency ambulance on your nib health plan? Our Help & Support page provides a step-by-step guide on how to submit your claims quickly and easily.