Life at nib

Where we work

Our hybrid working approach means that our employees work outside the office most of the time. Our nib Hubs offer varied workspaces to connect and collaborate for specific events, meetings or activities.

To help our employees embrace working outside the office, we provide financial support to help them set up and maintain their home workspace.

Our strong online community and suite of digital tools connects our employees no matter where or how they're working.

Work flexibly for your better health

We’re creating a new normal by giving you the options in not only where you work, but also when and how. Some common types of flexible working arrangements that may be available to you (depending on your role) include:

Working your normal hours somewhere other than an office.
Flexible start and finishing times and rostering choices.
Compressing your working week to work the same number of hours over fewer days.
Moving from full to part-time through a job share or job split arrangement.
Gradual increase or decrease in work hours e.g., after parental leave or when transitioning to retirement.
Purchasing additional time away from work or taking a career break.

A man talking on the phone at a desk with a puppy on his lap

Sustainability

Through our success, we aspire to create more prosperous and sustainable communities, not only the creation of enterprise value.

We recognise that how we go about our business, including the examples we set, directly and indirectly impact the sustainability of the communities in which we operate.

Read more about our sustainability principles and efforts.

Community and giving

Our mission is to help people and communities live healthier lives. Since 2018, our employees have volunteered nearly 5,400 hours to our charity partners through nibgive, a program where we encourage our employees to get involved in community volunteering, fundraising and giving initiatives to help make the world a better place. We offer all employees volunteer leave and provide dollar matching for fundraising and payroll giving.

Our charitable arm, nib foundation, opens in a new tab, has provided over $31.5 million in funding to community health and wellbeing initiatives in Australia and New Zealand. In addition, our nib travel businesses have enabled customers who buy travel insurance to collectively raise over $5 million in micro-donations to fund community development projects globally through The Footprints Network, opens in a new tab.

Read more in our latest Community Report, opens in a new tab.

nib staff members helping at an OzHarvest kitchen.

Our values

Our values drive the way we influence, interact and work together to achieve results. They’re central to our success now and in the future. Our values guide each decision we make and shape how we interact with each other, our members, participants, travellers, suppliers and shareholders.

We before me

We are greater than the sum of our parts. We work as a team to swarm around opportunities and challenges. Partnerships matter. We can't do it alone.

Challenge the status quo

We know that by standing still, we'll get left behind. We lead the market in bold innovation and industry disruption that drives meaningful outcomes.

Customers at the core

We understand our customers and design our products, services and experiences to exceed their expectations.

Free to be you

We are a community where everyone belongs and is treated with respect. We encourage curiosity and diverse thinking.

We're here for good reason

We are guided by our strong sense of purpose and the belief we can make a positive difference in our communities.

Own it together

We foster a positive risk culture where individuals take ownership of their actions and are accountable for outcomes, to deliver and perform as a team.