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Life at nib

From innovation to collaboration and the ways we work, learn more about your day-to-day life at nib.  

Where we work

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Where we work

Our hybrid working approach means that our employees work outside the office most of the time. Our nib Hubs offer varied workspaces to connect and collaborate for specific events, meetings or activities. 

To help our employees embrace working outside the office, we provide financial support to help them set up and maintain their home workspace.  

Our strong online community and suite of digital tools connects our employees no matter where or how they're working.  





Work flexibly for your better health

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Work flexibly for your better health

We’re creating a new normal by giving you the options in not only where you work, but also when and how. Some common types of flexible working arrangements that may be available to you (depending on your role) include:  

  • Working your normal hours somewhere other than an office.

  • Flexible start and finishing times and rostering choices.  

  • Compressing your working week to work the same number of hours over fewer days. 

  • Moving from full to part-time through a job share or job split arrangement. 

  • Gradual increase or decrease in work hours e.g., after parental leave or when transitioning to retirement. 

  • Purchasing additional time away from work or taking a career break.  

Sustainability

Through our success, we aspire to create more prosperous and sustainable communities, not only the creation of enterprise value. 

We recognise that how we go about our business, including the examples we set, directly and indirectly impact the sustainability of the communities in which we operate.

Read more about our sustainability principles and efforts.  

Community and giving

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Community and giving

Our mission is to help people and communities live healthier lives. Since 2018, our employees have volunteered nearly 3,000 hours to our charity partners through nibgive, a program where we encourage our employees to get involved in community volunteering, fundraising and giving initiatives to help make the world a better place. We offer all employees volunteer leave and provide dollar matching for fundraising and payroll giving. 

Our charitable arm, nib foundation, has provided over $23 million in funding to community health and wellbeing initiatives in Australia and New Zealand. In addition, our nib travel businesses have enabled customers who buy travel insurance to collectively raise over $5 million in micro-donations to fund community development projects globally through The Footprints Network.

Read more in our latest Community Report.  

Our values

Our values drive the way we influence, interact and work together to achieve results. They’re central to our success now and in the future.  Our values guide each decision we make and shape how we interact with each other, our members, travellers, suppliers and shareholders. 

The status quo is death

We think long term and admire creativity, tenacity and resilience and we know innovation and change are our ‘business as usual’. 

Without risk, we cannot grow

We have a bias for taking calculated risk. 

Extraordinary people do extraordinary things

We place the bar high, are hungry for success and we recognise, reward and celebrate achievement. 

Everyone deserves respect

We treat others how we like to be treated and have no room for arrogance or bullying. 

Customers have choices

We exceed expectations and delight customers in ‘moments of truth’. 

If it's worth doing, it's worth doing better than anyone else

We say what we’ll do (and more) and we strive for continuous improvement and excellence. 

We before me

We swarm around opportunities and challenges and we thrive on ‘calls to action’. 

Being accountable

We set targets and are accountable individually and collectively for performance and we prefer explanations over excuses. 

Smart is cool

We view diversity as a strength and encourage curiosity and a global view of our business. 

Making the world a better place

We aspire to be a responsible and respected corporate citizen and give back to the communities we serve and leave positive footprints.

The status quo is death

We think long term and admire creativity, tenacity and resilience and we know innovation and change are our ‘business as usual’. 

Without risk, we cannot grow

We have a bias for taking calculated risk. 

Extraordinary people do extraordinary things

We place the bar high, are hungry for success and we recognise, reward and celebrate achievement. 

Everyone deserves respect

We treat others how we like to be treated and have no room for arrogance or bullying. 

Customers have choices

We exceed expectations and delight customers in ‘moments of truth’. 

If it's worth doing, it's worth doing better than anyone else

We say what we’ll do (and more) and we strive for continuous improvement and excellence. 

We before me

We swarm around opportunities and challenges and we thrive on ‘calls to action’. 

Being accountable

We set targets and are accountable individually and collectively for performance and we prefer explanations over excuses. 

Smart is cool

We view diversity as a strength and encourage curiosity and a global view of our business. 

Making the world a better place

We aspire to be a responsible and respected corporate citizen and give back to the communities we serve and leave positive footprints.

Are you ready to start your journey at nib?

Search our latest job vacancies or read more about the recruitment process and our FAQs.