Explore careers at nib
There are endless opportunities to accelerate your career at nib. Learn about the recruitment process and read our top tips for your application.
Found your perfect role with us? Here’s what to expect during your recruitment journey.
Search, apply and upload
1. Search, apply and upload
We’ll review your application
2. We’ll review your application
We’ll invite you for an interview
3. We’ll invite you for an interview
You might do some online testing
4. You might do some online testing
It’s time for reference and background checks
5. It’s time for reference and background checks
You get the job!
6. You get the job!
Tips and tricks
Want to work with us? Here are some of our tips and tricks to help put your best self forward.
A short cover letter is a great way for us to learn more about you and why you want to work with us. Your cover letter should highlight your skills and how they're transferable and talk to your motivations for the role. Pick skills that are mentioned in the job description and how you’ve had success in applying them in past roles. If you've had a career change or break, this is where you can tell us your story.
Ensure your email address is appropriate for a corporate environment or consider creating a professional email address you can use instead.
Make sure you're across your online presence and keep your professional profiles up to date.
Keep your resume clean and consistent – use the same formatting and font throughout.
Check spelling and grammar - don't just rely on spellcheck, make sure you proofread as well.
Include dates (month and year) of when you started and finished in roles, including contract roles you might have had.
Emphasise your achievements and the accomplishments you’re proud of in each role, not just responsibilities.
Provide up-to-date contact details, including mobile phone and email address, so the recruiter can contact you.
Research both the role and our company. Get an understanding of our values, culture and how we work. You can ask the recruiter for a job description to get a better understanding of the position before your interview.
Think up potential answers to common interview questions such as:
“Tell us about yourself.”
“Why do you want to work at nib”?
“Why did you/why are you looking to leave your current employer?”
Think about achievements in your previous role(s) that you could highlight and share in the interview.
You'll likely be asked competency-based questions, which means we’re looking for specific examples of things you’ve done in the past. Although you cannot prepare exact responses to these questions, you can think about various examples to share.
We aim to make our candidates feel as comfortable as possible during an interview; however, interviews can feel nerve-wracking. Spend time before the interview to take a few deep breaths and practice some self-care to help manage your nerves.
Confirm all the interview details beforehand, such as timing and location. Make sure you know who is going to be on the interview panel. If you don’t have this information, reach out to your recruiter.
If the interview is online, you'll be provided with a link for the meeting. Ensure you have the correct software and test the technology in advance if possible.
An interview is for you to share more about yourself. We want to find out who you are, so try to relax and avoid scripted responses to our questions.
When giving examples, tell us specifically what you did. The STAR method can be a helpful way to frame your answers: what was the Situation, what was the Task, what Action did you take and what was the Result.
If you’re trying to remember an example or the meaning of the question is unclear, don't be afraid to ask the interviewer to clarify.
We’ve all faced challenges and obstacles in the workplace. If you’re sharing one of these times when answering a question, try to focus on what you learnt from the experience and how you moved forward.
An interview gives you the opportunity to find out more about us while we find out more about you. In the interview, you’ll be given the opportunity to ask us some questions.
In the interview, you’ll be given the opportunity to ask us some questions. Think about what matters most to you in an employer and what will help you decide that we’re the right employer for you.
We'll share the next steps and when you'll receive feedback on your interview and if you'll be progressing to the next stage of the process.
Next steps could include additional interviews, a technical challenge, psychometric assessments or reference checks.
If you proceed to the reference checking stage, we'll ask you to provide us with two referees. Make sure your referees are aware you’ve provided us with their contact information and that they're comfortable to act as your referee.
We'll also do background checks through a third-party provider. Your start date and employment are conditional on us being satisfied with the result of your checks.
After the interview, spend some time reflecting on what you think went well and what you'd try differently next time. Everybody has things to learn and improve on when it comes to interviewing and we all get better with practice.
Frequently asked questions
Our team will contact you within two weeks of the role closing with the outcome of your application.
We’re passionate about inclusively designing our processes to overcome barriers for candidates so they can thrive irrespective of any difference in ability.
We encourage you to share any accessibility requirements you may have in your application form. We’ll work with you to accommodate your request and assist in any way we can throughout the process.
All former employees will go through the same application process as other candidates. Once you've submitted your online application, you'll receive an automated email confirming that we've received your application.
You don’t need an insurance background to work at nib. Prior knowledge or experience in insurance can aid you in understanding the role and the expectations, however you’ll learn more about the industry on the job. We encourage candidates to do some research about the industry and the role prior to applying.
We have employees in Australia, New Zealand, Ireland, the Philippines, the UK and the USA.
If we are unable to find the perfect role for you right now, you’re welcome to keep an eye out for future opportunities and apply.
We’ll ask you to nominate referees for us to contact to complete a reference check. The reference check will be completed once we receive your consent. Generally, we request your referees are previous leaders you've worked for directly.
We’ll also commence a background check. To complete this check we’ll ask you to provide information such as recent addresses, work history and educational background to our third-party provider.
We understand that this can be a tricky conversation to navigate if you’re still employed. We won’t reach out to your referees without your consent and will ask you to nominate who we should contact.
If a job ad no longer appears on the website, it means the job is now closed and we are no longer taking applications.
Call or email the nib team member who helped you schedule your interview.