Inclusion and Belonging

At nib, our purpose is your better health and wellbeing. We believe feeling included for who we are and being empowered to be our authentic selves is essential to wellbeing and living a fulfilling life.

Explore how nib is committed to fostering an inclusive workplace where everyone can belong.

Our commitment

We are committed to creating a vibrant workplace where diversity is celebrated, inclusion is championed, equity is persistently pursued, and innovation thrives, while also delivering inclusive experiences for our customers and supporting the diverse communities we serve.

Three people collaborating in a modern office workspace. Two people are standing and seated behind open laptops, while a third person is visible in the foreground with their back to the camera.

Turning commitment into action

Inclusion and Belonging Plan 2026-2028

Shaped by employee feedback, lived experience, diversity data and insights, and expertise from our trusted inclusion partners, our Plan sets out the actions we'll take over the next two years to strengthen inclusive and equitable experiences for our people, customers and the communities we serve.

This Plan supports our 2030 Group strategy and sustainability commitments, and works alongside our Reconciliation Action Plan, and nib foundation’s investments in health equity.

Diversity, Equity and Inclusion Policy

nib Gender Pay Gap Employer Statement 2024-25

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nib's Inclusion and Belonging Plan

Download nib's Inclusion and Belonging Plan, opens in a new tab

Our focus communities

We recognise that diversity is multidimensional and that individuals may identify with multiple communities. Our Inclusion and Belonging Plan focuses on these five focus communities where targeted action can drive meaningful change, while applying an intersectional lens to understand and respond to diverse experiences of our workforce;

Aboriginal and Torres Strait Islander peoples
Māori - tangata whenua (people of the land) of Aotearoa New Zealand
Women (gender equality)
People with disability and those who are neurodivergent
People of diverse sexualities, gender and sexes

What inclusion and belonging means to us

“Before joining nib, I never imagined work would play a role in helping me reconnect with my Aboriginal heritage.

Through opportunities, conversations, and connections with people at nib, I’ve developed a stronger sense of belonging and confidence in my identity.”

— Alison Glass (She/Her), Worimi
Employee Experience & Events Lead

“As a senior leader, creating an inclusive workplace is important to me because I want every new employee to feel valued for their unique perspective, regardless of their background, and to see that senior leaders can be visible and have meaningful impact.”

— Andy Mirams (He/Him)
Head of Insurance – nib Travel

“Our customers are all different, and they reach for us at all sorts of moments in life.

Inclusive design is how we make sure we’re there for every one of them, when and where they need us. We’ve stopped asking, “Who is our user?” and started asking, “Who might we be leaving out?”. That shift has made our work better, more human, and closer to the people we’re actually here for.”

— JP Vaughan (He/Him)
Product Design Manager

Reconciliation Action Plan

Our vision for reconciliation is for all First Nations peoples to achieve better health and wellbeing. We seek to empower First Nations peoples to live healthier lives through self-determination and genuine community collaboration, improving health literacy, and championing equitable, culturally safe health services.

In 2025, we launched our third Reconciliation Action Plan, furthering our commitment to supporting Aboriginal and Torres Strait Islander peoples in achieving improved health and wellbeing.

Download nib’s Reconciliation Action Plan

Aboriginal Artwork by Michelle Kerrin — Image: nib Innovate Reconciliation Action Plan artwork ‘The Beginning’ by Michelle Kerrin, descendant of the Arrernte and Luritja clan groups from the Northern Territory, born and raised on the lands of the Larrakia People.

Te Hononga Māori Relationship Plan

Our Te Hononga Māori Relationship Plan guides nib New Zealand's commitment to building meaningful relationships with Māori, strengthening our connection with te ao Māori, and supporting improved health and wellbeing outcomes through partnership, learning and culturally responsive initiatives.

Download nib's Te Hononga Māori Relationship Plan

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Our partnerships

Our Inclusion and Belonging Plan is supported by a range of partnerships that help advance inclusion both within nib and in the communities where we operate.

Our achievements

We participate in leading accreditation and benchmarking programs, including Accessibility Tick and Rainbow Tick NZ, and are participating in the Australian Workplace Equality Index in FY27 to support continuous improvement and accountability.