Extras cover providers
When you see someone like a dentist, optometrist, physio, chiropractor or other health professional, you can make a claim as long as their professional qualifications are recognised by nib. However, we also have a network of providers who have agreed to help keep your costs down by offering their services at a reduced rate.
Who is a recognised provider?
An recognised provider is someone who provides a health service, like a dentist, optometrist, remedial massage therapist or physiotherapist. We only pay benefits for services from recognised providers. Providers must meet the following criteria to be recognised by us:
- They must be in a private practice
- They must have professional qualifications that are recognised by nib
Sometimes providers are only for specific Extras. For example, nib might recognise a provider for acupuncture, but not for remedial massage. This means you couldn’t claim remedial massage, but could claim acupuncture.
Save on the cost of your healthcare
You can see any recognised provider and make a claim afterwards, but by seeing a provider in our nib First Choice network, you’ll be able to reduce the gap left between the total cost of your treatment and what nib pays (known as an out of pocket cost).
Take care of your eyes and teeth with a visit to an nib Dental or Eye Care Centre
As an nib customer if you visit an nib Dental or Eye Care Centre you can receive:
Choose a provider from the First Choice network
The First Choice network is a community of health providers who have agreed to provide nib customers quality healthcare and great customer service at an affordable price.
Waiting periods, annual limits and other conditions may apply so it’s a good idea to check your level of cover and remaining limits before you go. Call us on 13 14 63 or head to Online Services.
Find a specialist with MediGap
MediGap aims to reduce the fees you may have to pay a specialist when you go to hospital. When a specialist chooses to participate in MediGap for your procedure they agree not to charge an out of pocket expense. Make sure you ask your specialist if they'll MediGap for you.
Are you going to hospital soon? Read through our helpful hospital guide to prepare yourself.
Research and compare your options with Whitecoat
We have partnered with Whitecoat so you can research and compare your options for providers such as dentists, optometrists and physiotherapists. Visit Whitecoat to find healthcare professionals in your area and book appointments online.