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Extras cover providers

We'll cover you to see see any healthcare provider you choose, as long as their professional qualifications are recognised by nib. To help keep your costs to a minimum, we have a network of providers who agree to offer their services at a reduced rate for nib members.

Who is a recognised provider?

We only pay benefits for services from recognised providers. A recognised provider is someone who provides a health service, like a dentist, optometrist, remedial massage therapist or physiotherapist who meet the following criteria:

  • They must work in a private practice

  • They must have professional qualifications recognised by nib

Sometimes providers are only recognised for specific Extras services, and not others. For example, nib might recognise a provider for acupuncture, but not for remedial massage. This means you could claim for acupuncture, but not remedial massage.

Just ask your provider if you can claim for their services as an nib member!

Save on the cost of your healthcare

You can see any recognised provider and make a claim afterwards, but by seeing a provider in our network, you’ll be able to reduce the gap left between the total cost of your treatment and what nib pays, known as an out of pocket cost.

Research and compare your options with Whitecoat

We have partnered with Whitecoat so you can research and compare your options for providers such as dentists, optometrists and physiotherapists. Visit Whitecoat to find healthcare professionals in your area and book appointments online.

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