Find a Provider

We have special agreements with healthcare professionals and practices across Australia. By choosing to see a health care provider in our network, you can get better value by being charged less, just for being an nib member. We have different arrangements such as Clinical Partners, GapSure Cardiology, GapSure Anaesthetics, the First Choice network and MediGap.

It's important to check with your chosen provider if they are willing to participate in our MediGap scheme or if they work with GapSure anaesthetists.

Our Clinical Partners program offers members access to a network of experienced orthopaedic surgeons, who won't charge you any extra costs.

Our GapSure Cardiology network guarantees No Gap for cardiology procedures to help limit your out of pocket costs. Check the fees for your anaesthetist and assistant surgeon before you book surgery, as they are not a part of this arrangement and could charge you an out of pocket cost. If you’re covered for cardiology procedures, you may still need to pay your excess. An easy way to reduce your out of pocket expenses and make the most of your health cover is to attend an nib Agreement Hospital for your procedure.

Our GapSure Anaesthetists network guarantees a No Gap or Known Gap up to $500 for anaesthetic services to help limit your out of pocket costs.

Only healthcare providers in our network will appear in the Find a Provider search tool. That doesn't mean you can't see the provider of your choice, but they may charge you more than providers we have special agreements with.

No - you can see any provider you want, as long as their professional qualifications are recognised by us. If you do choose to see a provider outside of our network, they may charge you more than the providers we have special agreements with.

Contact your provider to discuss costs and options before you arrange to see them or book any treatment. We have different arrangements like First Choice and MediGap, so check with your chosen provider if they participate and how they might be able to help keep your costs down. Call us first and we can guide you through this process by giving you some helpful questions to ask your provider.

For our OSHC and OVHC members, our First Choice network of GPs, radiology and pathology practices offer you better value as an nib member.

Remember to take your membership card and photo ID to all healthcare appointments.

If you have a planned hospital trip coming up, you can check if you are covered and learn more about your hospital journey using our Going to Hospital tool.

If you need help understanding your policy or finding a healthcare service, call our international team on 1800 775 204.

Check what you're covered for by logging in to your member account - online or via the app. Refer to your Product Fact Sheet or Policy Booklet for detailed information. Or you can call us and one of our consultants will be happy to help.

We don't have special agreements with all healthcare professionals, that's why some won't appear in our tool. You can still see any provider you choose, as long as they have qualifications we recognise and you're covered for that service. In most cases your provider just needs to have a Medicare registration, but Natural Therapies providers must be registered with a specific association, so call us to check before you book an appointment.

Only pharmacies we have partnered with and who offer on the spot claiming will appear in the Find a Provider search tool.

If your Extras cover includes Pharmaceutical Prescriptions, you can submit your claim on the spot at a partner pharmacy instead of paying in full and submitting a claim later. Where eligible, all you will need to pay is the gap. Read more about Pharmaceutical Prescriptions benefits.

You can visit pharmacies that are not listed on the Find a Provider search tool and, if eligible, claim for Pharmaceutical Prescriptions, however, the pharmacy may not offer on the spot claiming.