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Suspend or resume your policy (Australian residents)

Suspending your policy is like putting it on hold – you won't pay any premiums. If you suspend your policy, you won't be able to claim for services on your policy during this time.

What to keep in mind when suspending your policy

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Waiting periods

Medicare Levy Surcharge

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Waiting periods

Medicare Levy Surcharge

Reasons to suspend your policy

If you've been an nib member for 12 months or more, you can put your policy on hold for a minimum of two months and a maximum of 24 months while you're travelling overseas, as long as your premiums are paid up to date.

If you plan on going overseas before you meet the 12-month eligibility criteria, we can log your suspension to begin once you reach your 12-month membership anniversary. You'll need to contact us before you plan to travel overseas in order to suspend your policy.

While you won't be able to claim on services provided at this time and you won't be paying your premiums for the duration of the suspension, you'll still be classed as maintaining your cover. However, you won’t be exempt from the Medicare Levy Surcharge while your policy is suspended.

If you have Lifetime Health Cover (LHC) loading, the period of suspension does not count toward the 10-year requirement for the removal of the loading. For instance, if you suspend your policy for six months, your anniversary date for LHC removal will also be delayed by six months.

Please note, your policy will not automatically resume when you return. Contact us within 30 days of returning home to reactivate your policy, or it could be cancelled. If this happens and you rejoin your cover later, all members on the policy will need to re-serve waiting periods. Ensure you contact us promptly if you need to resume your cover.

15% discount for nib members

*The discount applies to current nib and GU Health members, current nib Thrive participants and other eligible nib member cohorts who are eligible to purchase and are issued a nib Direct Travel Insurance policy. The discount is not available to nib International Students and Worker members, customers of nib partner-branded products, free members, or former or inactive members or participants. The discount applies to new policy purchases and is based on standard premium rates, including optional covers. It applies automatically upon successful input of a valid membership number, participant number or promotional code, as applicable, and applies to any changes, upgrades or amendments made to the policy prior to commencement of the journey. The discount may apply to changes made after commencement of the journey. Contact Allianz Global Assistance to find out more. Not to be used in conjunction with any other offer.

nib Life Pty Ltd ABN 91 003 037 625 AR 321683 (nib) arranges this insurance as authorised representative for AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Terms, conditions, exclusions, limits and applicable sub-limits apply. nib, Allianz and AGA do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Any advice is general only. You should consider whether the advice is appropriate for you. Before making a decision please consider the Product Disclosure Statement. The Target Market Determination is available at www.allianzpartners.com.au/policies/. nib and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing.