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nib extends COVID-19 member support package

Contact us on 13 16 42 to apply for our COVID-19 member and community support package.


nib today announced it will offer its COVID-19 member and community support package for an additional three months to make sure members continue to stay safe and healthy by maintaining their private health cover as Australia recovers from the pandemic.

nib Managing Director, Mark Fitzgibbon, said even though restrictions have eased significantly and more healthcare services are now available, the COVID-19 pandemic will continue to have ongoing financial and health impacts on Australians.

“We know for many the COVID-19 pandemic has created financial uncertainty, and the personal and professional adjustments we’ve had to make can take a toll on our mental and physical health and wellbeing,” Mr Fitzgibbon said.

“By extending our support package we hope this provides both our members and the community with additional support to assist them as we return to a new normal,” he said.
Mr Fitzgibbon added the health insurer was starting to see claiming activity return to pre-COVID-19 levels.

“Our initial predictions were that elective surgery would be suspended for many months due to the pandemic. In recent weeks we’ve seen hospital claiming activity quickly recover following the Federal Government’s lifting of the elective surgery ban. We’ve also seen ancillary claims, such as dental and optical treatment, approaching normal levels due to restrictions easing,” Mr Fitzgibbon said.

“This is good news for our members, ensuring they’re able to get access to the treatment and maintain their health, when and where needed. And in the months ahead we expect to continue to see our members catch-up the majority of healthcare treatment which may have been temporarily interrupted due to the pandemic,” he added.

Full details of nib’s COVID-19 member and community support package*, which is available until 30 September 2020, can be found at nib.com.au/covid19. Or to apply, call us on 13 16 42.

*nib’s support package will be available for nib members who joined prior to 27 March 2020 to access for a six month period, up until 30 September 2020.

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