Update your bank details to receive claims payments

Open the nib App and go to your ‘Account’ section by selecting the top right icon

Select ‘Payments'

Choose ‘Update details’  

Scroll down to the ‘How nib pays me’ section and select ‘Update details’  

Update your bank details to ensure we pay your claims into your preferred account

‘Submit’ to confirm your updated bank details.

Log in to your member account

Select ‘My Policy’ from the main navigation, then select ‘Payments’ from the drop-down menu  

Select ‘How my claim is paid’  

Update your bank details to ensure we pay your claims into your preferred account

Select ‘Save details’ when you’re done.