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How to change your primary email address

Your email address is used to log in to your member account and verify your identity.

How to change your primary email address

  1. Open the nib App and go to your ‘Account’ section by selecting the top right icon 

  2. Tap your name at the top of the menu 

  3. Select ‘Update details’ 

  4. Select ‘Update login email’ 

  5. Enter your new email address and select ‘Send verification code’ 

  6. Check your new email for the verification code, then enter it in the nib App

  7. Select ‘Confirm’. Your new primary email will now be displayed on the login and security screen in your nib App. 

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