Ok Google, speak to nib

The nib Action on Google Assistant can help you find a nearby health provider, ranging from dentists, physiotherapists, GPs and optometrists through to specialists, such as cardiologists and ENT surgeons. If you use Google Assistant on mobile, you'll get provider details via cards in the app, and if you use a Google Home device, you'll get details to your phone for easy booking or to help you research providers. The nib Action will find providers nearest to you. You can enable location sharing for your Google Assistant account for accurate distance, or provide your postcode for closest providers in your area.

Start your provider search by saying “Hey Google, talk to nib” or “Hey Google, ask nib to find a cardiologist.”

Keep on top of health trends by asking nib for your daily health tip. Come back every day for a new health tip by saying “Hey Google, ask nib for a health tip.”

The nib Action can also give you answers to generic and frequently asked health insurance queries. Find out how to make a claim, or how long waiting periods are by simply asking “Ok Google, ask nib how long waiting periods are?”.

Probably because we haven't built the answer for your question into the Action yet - we're working on it! The information in the nib Action is only for our Australian-resident health insurance members right now so if you're an international resident studying or working in Australia or one of our members in New Zealand and beyond, you may not be able to get your questions answered through the Action.

We want to keep improving the Action and would love any feedback you can give that will help us build the best Action for you.

We're working on it! We can't link your nib account with our Action just yet but we're hoping this will be possible in the future.

You can't currently link your account to the nib Action but we do access your phone number and postcode through the Google Assistant app to send you the location-based information you request through our Action.

To get the nib Action working on your Google Home device or Google Assistant, all you need to do is say “Hey Google, talk to nib”. If you're still getting to know Google, check out Google's help page for more information.

Check out Google's help page - they're the Google experts!

nib is available via Amazon Alexa. To find out how to use the nib Amazon Alexa Skill, visit our page nib.com.au/alexa.

The first phase of nib's Google Action allows members to access over 21,000 medical providers, including GPs and the medical specialists registered in nib's MediGap network.

Users can also access more than 3,800 extra providers starting with dentists, physios and optometrists, including the nib Dental and Eye Care Centres.

Depending on your cover, you may be able to access no gap preventative dental and a range of no gap prescription glasses and contact lenses through nib Dental Care Centres, nib Eye Care Centres, and nib Eye Care online. These centres are already in nib's Google Action, but will only feature in your search results if you are close by. To broaden your search, use nib's find a provider tool.

The nib Google Action includes all providers who are part of nib's First Choice network.

We have negotiated competitive treatment rates for when you visit the dentist or a discount the next time you claim your glasses to keep your out of pocket costs as low as possible. And, you can always access nib Eye Care online from anywhere in Australia.