Sustainability pillars
We recognise that health outcomes are shaped by more than healthcare. Social, economic and environmental factors including inclusion, meaningful work, financial security and a healthy natural environment, also play an important role.
We focus on where we can have the greatest impact, supporting better health outcomes and stronger communities over the long term.
Explore our pillars
Our pillars include a sense of acceptance and inclusion, meaningful employment and economic security, as well as a clean and sustainable natural environment.
Population health
The quality of peoples’ health is influenced by a range of determinants, including the communities where they live and work, behaviours developed throughout life and access to healthcare.
Health and travel insurance play an important role in enabling access to healthcare. However, aligned with our purpose of ‘your better health and wellbeing’ we increasingly see ourselves as a health partner with the ability to support our members across the spectrum of health determinates in pursuit of improving the health and wellbeing for our populations and communities they live.
Did you know?
Since 2018, nib has worked with Auckland-based iwi, Ngāti Whātua Ōrākei through the Toi Ora programme to support improved health outcomes for hapū members and help address barriers Māori people may face when accessing public healthcare.
Community spirit and cohesion
Strong community spirit and cohesion are good for the psychological and physical resilience of communities. We believe a strong sense of belonging, social justice, and respect of differences is essential to fostering resilient and healthy communities.
Our partnerships with the community build resilience and reduce inequalities, with a special focus on equity for populations that experience health disparities including First Nations peoples, people with disabilities, diverse and rural communities.
nib foundation
As nib’s charitable arm, nib foundation’s mission is to reduce the chronic disease burden on people, populations and the health system, so that all people can live longer in better health.
We provide funding to partnerships that focus on promoting prevention and enabling equity.
People, culture and employment
We believe investment in employment is important to the overall health and wellbeing of communities and that we have a leadership role to play in encouraging inclusion and equal opportunity.
Our ‘Life at nib’ philosophy provides continued support for our people to ensure equitable outcomes on an ongoing basis to foster a culture of safety, inclusion, diversity of thought and professional development.
Inclusion and belonging
We believe people’s wellbeing is supported when they feel included and able to be themselves.
We aim to foster a community where everyone feels welcome, contributes and belongs, underpinned by our commitment to ethical behaviour set out in nib’s Code of Conduct.
Natural environment
Healthy people and communities rely on a healthy planet. The quality of the natural environments in which we live are similarly influential on people’s health.
The quality of air and water, biodiversity and climate stability are crucial to the health and wellbeing of our members, employees and partners. We will improve our business processes and influence to limit our impact on the environment.
Group climate-related disclosure
We have been voluntarily reporting our climate-related risks, opportunities and greenhouse gas emissions since 2022, supporting transparency and consistency in how we communicate our climate-related impacts and performance.
From FY26, we will report in line with the Australian Sustainability Reporting Standards (ASRS).
Leadership and governance
We strongly believe in the importance of having the highest standards of ethical practice, good governance and risk management in business and public institutions.
We seek to manage and protect the data of our customers through data management, security and governance.
We understand the risks associated with our business operations and the potential consequences for our stakeholders in failing to manage these risks. We demonstrate leadership by supporting our suppliers to mitigate human rights risks within their operations.
Governance and Ethical Practice
nib’s Board and Management are committed to strong corporate governance and compliance with the ASX Corporate Governance Principles and Recommendations.
