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Check the status of a claim

Stay up to date with your claims online.

How to check the status of a claim

  1. Log in to the nib Thrive Portal

  2. Select ‘Dashboard’ on the main navigation menu 

  3. For your most recent invoices, check the 'Latest invoices' section below these details

  4. Alternatively, you can select the ‘Invoices’ box in main navigation menu to view your full invoice history

  5. Select ‘Status’ to check the status of your claim.

Each invoice has a status that shows where it is in the process: