There are a number of ways you could reduce your premium payments through your member account, including:*

1. Changing your level of cover.

2. Updating the way you pay your premiums. If you pay by direct debit from your bank, building society, credit union cheque or savings account you can access a 4% discount.

3. Increasing your hospital excess, if available.

4. Calling us to check if you’re eligible for financial suspension.

You can also adjust when and how frequently your premiums are taken to better suit your pay cycle or payment preferences.

*Please note, suggested methods listed above may not be applicable to all members and may require additional conditions.

You can pre-pay your premium up to 12 months in advance. The changed premium takes effect from the first payment after 1 October 2023, so, you won’t pay the new rate until the end of your pre-paid period.  

It’s a good idea to regularly review your policy to make sure you’re still covered for the things you need – and that you’re not paying for things you don’t. You can review your current cover by logging in to your member account or contacting us to discuss your options.

Find out more about why you should review your Private Health Insurance.

As your health partner, we’re committed to providing you with a range of tools and services to help you maximise your cover, including:

• nib First Choice Network – Help reduce your out-of-pocket expenses with our large network of health providers*.

• nib MediGap – If you need to go to hospital, nib MediGap aims to eliminate gap payments for specialist fees in participating hospitals across Australia. Find a provider.

• Health Management Programs – We offer eligible members access to a range of programs at no additional costs to suit your needs – whether it's to help get you in shape, keep you out of hospital, improve your physical and mental wellbeing or to aid a quicker recovery after you've been in hospital. Find out more about our programs.

*nib First Choice providers offer competitive fees for many commonly claimed treatments and consultations. These fees are reviewed at least annually and are subject to change. Always check nib.com.au/find-a-provider or the nib App before booking to see if your provider participates or simply ask your provider if they are part of nib’s network at the time of booking.

As a member, you get more than just great health cover:

• nib Rewards – Take advantage of exclusive offers, discounts and promotions.^

• Discount on Travel Insurance – Get 10%* off nib travel insurance plans.

• The Check Up – Read the latest news and info on health insurance, wellness, recipes, exercise tips and more – delivered straight to your inbox.

• Member only tools – Access health tools and programs to suit your health and lifestyle.

Find out more about your member benefits.


^T&Cs apply. Some offers may vary or be available for a limited time. Actual savings will depend on your individual circumstances, including the amount you spend. Discounts may vary by category. Payments for eGift cards made by debit/credit card incur a 1% fee. For more information on member rewards, visit nib.com.au/member-benefits/rewards.

*The discount applies to the total nib travel insurance premium and is for customers that currently hold an Australian health insurance product, an Overseas Student Health Cover product or an Overseas Visitors Health Cover product with nib. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. nib has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.

The Private Health Information Statement (PHIS) included with your recent communications is a document that we are required to supply by the Australian Government. It is intended to give you information about your cover, including things like premiums and cover inclusions. It shows generic information about the cover that you have chosen. Please note, the price on the PHIS is before any rebate, loading or discount is applied.

For the specific details regarding your premiums and policy information, please refer to your Policy Statement, also included in your recent communications. For more information about the PHIS, visit privatehealth.gov.au.

To make private health insurance more affordable, the Federal Government provides eligible Australians with a rebate, known as the Australian Government Rebate on Private Health Insurance (AGR), when a member holds an appropriate level of private patient hospital cover from a registered health fund. The rebate percentages are set annually on 1 April by the Federal Government. The Department of Health provides a breakdown of the means testing requirements.

Each year the Government provides health funds with a rebate adjustment factor which will be applied to each member’s premium (after any applicable discounts) and determined by their income tier and age. The rebate can be used to reduce your premiums or claimed when you lodge your tax return with the Australian Taxation Office.

Please note that if you have a Lifetime Health Cover (LHC) loading, the rebate is not claimable on the LHC loading component of your premium.

Find out more on how the rebate works.