How to Claim 

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Claiming your Extras 


nib Point of Service Claiming

nib Point of Service Claiming is the easiest way to claim. Just give your nib card to your registered service provider after your treatment. They'll swipe it through the HICAPS or IBA terminal (like an EFTPOS machine) and it will automatically calculate how much nib will pay for the service - all you do is pay the gap. If your service provider doesn't offer nib Point of Service Claiming, there's another easy way to claim.

 


nib Online Claiming

nib Online Claiming lets you claim on your Extras 24/7 and your benefits are usually paid into your bank account the next business day. To claim online, you need to register for nib Online Services. You'll also need to set up a SafeClaim account that lets us deposit benefits directly into your bank account. You can claim up to a combined limit of $300 at any one time for a wide range of Extras services Extras services you can claim for online include: general dental, optical, osteopathy, physiotherapy, remedial massage, chiropractic, acupuncture, psychology, podiatry, occupational therapy, dietetics, speech therapy, exercise physiology, naturopathy, bowen therapy, shiatsu, nutrition, homeopathy and myotherapy.     

Make an online claim now.

 

 Other claiming options

        • By mail - Complete an nib claim form, attach all of your original receipts and mail to nib health funds, Locked Bag 2010, Newcastle NSW 2300. More info.
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        • By mail for OSHC customers - Complete an nib OSHC claim form, attach all of your original receipts and mail to nib health funds, Locked Bag 2010, Newcastle NSW 2300. More info.
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        • Over the phone - Call us on 13 14 63 to make a claim over the phone for selected Extras. To make a phone claim you will need to have your nib card and provider receipt handy. We can set up a Safeclaim account for you when you call.

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