Palliative Care at Home
We’ve partnered with healthcare providers to give eligible members, where clinically appropriate, the option to receive palliative care services at home. The services also enables members to access palliative care in hospital if clinically required, or to transition to in-hospital care, when and if their preference changes.
Use our Find a Provider tool to find a registered Palliative Care at Home provider so you can begin the referral process.
On this page:
About Palliative Care at Home
This service delivers holistic care and support to members with a life-limiting condition who are in their last months of life.
Palliative Care at Home is tailored to individual needs and can include some or all of the following services:
Access to a palliative care specialist
Coordination and clinical care provided by palliative care nurses
Daytime and/or overnight support from Nursing and/or Assistant in Nursing (AIN)
Specialist medical and nursing telephone support, available 24/7 by the service provider
Please note:
Services do not include bereavement support for family and carers
Family and carers are urged to consider speaking with their GP or accessing bereavement support resources.
What to expect
1. Find a provider
2. Provider contacts your patient
Once your referral has been processed, the service provider will contact your patient about their availability to deliver Palliative Care at Home services.
3. Regular reports
The service provider will provide regular reports to you based on service delivery for your patient.
1. Find a provider
2. Provider contacts your patient
Once your referral has been processed, the service provider will contact your patient about their availability to deliver Palliative Care at Home services.
3. Regular reports
The service provider will provide regular reports to you based on service delivery for your patient.