How do I become an nib recognised Natural Therapies provider?
We will recognise you as a Natural Therapy provider if you meet the criteria for the area you seek recognition in and are a member of an approved provider association. Once you are registered with an association, they will provide your details to us, so you don’t have to do any paperwork.
If you change any of your details, you will need to contact your association as soon as possible to update them.
It should take less than a month - we receive lists of providers monthly from the associations.
Yes. You just need to make sure you meet the nib criteria for all services you provide and are registered with an nib recognised association for each service you provide.
You can use your association membership number for manual claiming. nib do allocate you a generic provider number, however there is little chance you will need to use it if you use your association membership number on the receipt. If you would like to know what your nib provider number is, please contact us.
Receipts must be on a letterhead or include your provider stamp.
Once you have been set up for electronic claiming, please contact us on 1300 853 530 to activate it. You’ll need to quote your Medibank Private number or the number allocated to you by the terminal supplier.
Once we have received your details from your association, and you’ve contacted us to activate your electronic claiming record (if you’re using electronic claiming) your details should always remain up to date with nib, as long as your details with your association are correct.
If you have any issues with claiming, please contact us on 1300 853 530.
If you’ve moved locations, you just need to let your association know. They will let us know on your behalf. If you have electronic claiming, you also need to notify your terminal supplier.