An Extras provider is a professional or organisation that provides a health service, like dentists, optometrists, acupuncturists, physiotherapists and others
We will only pay benefits for Extras services from nib recognised providers. Providers must meet certain criteria to be recognised by us:
Sometimes providers are only for specific Extras. For example, nib might recognise a provider for Acupuncture, but not for Remedial Massage. This means you couldn’t claim Remedial Massage, but could claim Acupuncture.
You should contact us before undergoing treatment to ensure the provider is recognised by nib and that you are entitled to receive a benefit if making a claim.
Whitecoat is Australia's most comprehensive healthcare directory. Powered by nib, it lets you search and compare providers such as dentists, optometrists and physiotherapists. Visit Whitecoat for more information.