PALM health hub
Supporting PALM scheme workers since 2009, both now and in the future.
Offering great value health cover and services to our PALM scheme members from Pacific Islands and Timor Leste.
nib is the preferred insurer for the Australian Government’s Pacific Australia Labour Mobility (PALM) scheme.
Our support nurse is here to help, for free
Contact our PALM support nurse by calling the phone number below. Just give us your policy number and you’ll pay nothing.
Want to book free telehealth?
Upcoming health and wellbeing events for PALM workers
nib Health Literacy Training
Learning for life
Through simple, engaging activities, participants learn to navigate the Australian health system, understand and use their health insurance effectively, and build the confidence to make informed health decisions including when and where to seek help.
2026 Health and wellness webinars in-language
Stay well, stay safe
Join nib PALM webinars in your language or simple English on health, safety, and wellbeing from managing diabetes and high blood pressure to mental health, safe driving, sexual and reproductive health, men’s and women’s health, and healthy eating.
Sports tournaments for PALM members
Cultural celebrations
Are you an Approved Employer (AE)?
If you’re a PALM Scheme employer looking for information, visit our AE page.
Information about your health cover, in your preferred language
See important translated documents to help you stay healthy while in Australia.
Need help? Contact us
Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:30 AM - 6:00 PM • Closed: Sat, Sun and public holidays.