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PALM health hub

Supporting PALM workers now and in the future

Offering great value health cover and services to our PALM scheme members from Pacific Islands and Timor Leste.

Female worker tending some crops and a PALM logo (Pacific Australia Labor Mobility) beside her

nib is the preferred insurer for the Australian Government’s Pacific Australia Labour Mobility (PALM) scheme, supporting members since 2009.

Our goal is to help our members within the Pacific Australia Labour Mobility Scheme (PALM) achieve better health and wellbeing by reducing hospital and medical costs while living in Australia.

Find health guides and resources in your preferred language

See our collection of translated documents to help you stay healthy while in Australia.

Flag of Vanuatu

Bislama


Flag of the Solomon Islands

Pidgin English


Flag of Fiji

Fijian


Flag of Papau New Guinea

Tok Pisin


Flag of Samoa

Samoan


Flag of Tonga

Tongan


Flag of Tuvalu

Tuvalu


Flag of Kiribati

Kiribati


Flag of the United Kingdom

English


Flag of Timor Leste

Timorese


Flag of Vanuatu

Bislama


Flag of the Solomon Islands

Pidgin English


Flag of Fiji

Fijian


Flag of Papau New Guinea

Tok Pisin


Flag of Samoa

Samoan


Flag of Tonga

Tongan


Flag of Tuvalu

Tuvalu


Flag of Kiribati

Kiribati


Flag of the United Kingdom

English


Flag of Timor Leste

Timorese


Why choose nib for your PALM workforce?

Get health cover and services that are right for you and your workforce.

Cover that meets visa requirements

Our health covers will meet the visa requirements for all PALM approved visas. Plus, our health covers are approved by the Department of Home Affairs (DHA).

GP telehealth appointments

Members can access a network of experienced Australian-based GPs (doctors) from anywhere in Australia. Offering no out of pocket costs for video or phone consultations, with appointments available 24/7.

AE management

Helping AEs manage policies and meet the required deed and guidelines. Offering bespoke billing and onboarding processes to help accommodate the needs of your workforce.

Support to the PALM community

Offering support to welfare teams and workers through community engagement, health information, preventative welfare initiatives and critical incident management.

Cover that meets visa requirements

Our health covers will meet the visa requirements for all PALM approved visas. Plus, our health covers are approved by the Department of Home Affairs (DHA).

GP telehealth appointments

Members can access a network of experienced Australian-based GPs (doctors) from anywhere in Australia. Offering no out of pocket costs for video or phone consultations, with appointments available 24/7.

AE management

Helping AEs manage policies and meet the required deed and guidelines. Offering bespoke billing and onboarding processes to help accommodate the needs of your workforce.

Support to the PALM community

Offering support to welfare teams and workers through community engagement, health information, preventative welfare initiatives and critical incident management.

Need help? Contact us

Opening hours (AEST/AEDT):
Open: Mon - Fri: 8:30 AM - 6:00 PM • Closed: Sat, Sun and public holidays.

For PALM members

Call us (within Australia):
Call 1800 775 204

Call us (outside Australia):
Call +61 2 9692 4488

Prefer to chat?
Chat to us

For Approved Employers (AE)

For general enquiries or support:
Call +61 418 740 293

For community enquiries:
Call +61 481 454 520

Email us:
[email protected]

For PALM members

Call us (within Australia):
Call 1800 775 204

Call us (outside Australia):
Call +61 2 9692 4488

Prefer to chat?
Chat to us

For Approved Employers (AE)

For general enquiries or support:
Call +61 418 740 293

For community enquiries:
Call +61 481 454 520

Email us:
[email protected]