PALM health hub

Supporting PALM scheme workers since 2009, both now and in the future.

Offering great value health cover and services to our PALM scheme members from Pacific Islands and Timor Leste.

nib is the preferred insurer for the Australian Government’s Pacific Australia Labour Mobility (PALM) scheme.

A group of PALM scheme workers wearing medals around their necks and standing in front of a nib poster

I’m looking for...

Information in my language

Policies, health guides and more

Ways nib can help me

Digital health services and tools

Extra support

FAQs, contact information and more

Our support nurse is here to help, for free

Contact our PALM support nurse by calling the phone number below. Just give us your policy number and you’ll pay nothing.

Call 1800 929 260

Want to book free telehealth?

Connect digitally, from anywhere in Australia, with a Medical Doctor or Nurse Practitioner for free health advice, medical certificates and more.

Book telehealth, opens in a new tab

Upcoming health and wellbeing events for PALM workers

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nib PALM members attending health literacy training

nib Health Literacy Training

Learning for life

Through simple, engaging activities, participants learn to navigate the Australian health system, understand and use their health insurance effectively, and build the confidence to make informed health decisions including when and where to seek help.

Screenshot of PALM workers on Zoom online webinar

2026 Health and wellness webinars in-language

Stay well, stay safe

Join nib PALM webinars in your language or simple English on health, safety, and wellbeing from managing diabetes and high blood pressure to mental health, safe driving, sexual and reproductive health, men’s and women’s health, and healthy eating.

PALM workers wearing sports medals standing infront of nib and PALM posters

Sports tournaments for PALM members

Play, connect, stay healthy

From the Bundaberg PALM regional soccer tournament to the annual PALM Volleyball Tournament in Goulburn, Victoria – nib continue to sponsor community initiatives that promote health and wellbeing for PALM members. Get involved in 2026 with a sports event near you proudly supported by nib and PALM partners.

Timor-Leste restoration of Independence Celebration 2025

Cultural celebrations

Culture, community, wellbeing

Cultural celebrations enhance PALM member’s wellbeing by strengthening cultural identity and connections to community and spirituality, reinforcing health as a shared, collective experience grounded in balance and belonging. nib supports a range of cultural activities throughout the year, including national Independence Day celebrations for PALM employers and members.

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