nib cards are sent to policyholders shortly after joining nib. Your card displays your name and policy number. If any details on your card are incorrect, please contact us.
Take your nib card with you to claim at an nib Retail Centre, or via nib Point of Service Claiming.
Additional nib cards
An nib card will be given to both you and your partner (for couples and family policies). You can request additional cards for anyone listed on your policy who is over 18 and/or living at another address.
If you lose your nib card
You can order a new card using nib Online Services, or call us on 13 14 63.