Claiming your Extras
Claiming your extras benefits has never been easier with so many options available.
nib Point of Service Claiming
nib Point of Service Claiming is the easiest way to claim. Just give your nib card to your registered service provider after your treatment. They'll swipe it through the HICAPS or IBA terminal (like an EFTPOS machine) and it will automatically calcuate how much nib will pay for the service - all you do is pay the gap. |
nib Online Claiming
nib Online Claiming lets you claim on your Extras 24/7 and your benefits are usually paid into your bank account the next business day. To claim online you need to registered for nib Online Services. You'll also need to set up a SafeClaim account that lets us deposit benefits directly into your bank account. You can claim up to a combined limit of $300 at any one time for a wide range of Extras services Extras services you can claim for online include: general dental, optical, osteopathy, physiotherapy, remedial massage, chiropractic, acupuncture, psychology, podiatry, occupational therapy, dietetics, speech therapy, exercise physiology, naturopathy, bowen therapy, shiatsu, nutrition, homeopathy and myotherapy.
Make an online claim now. |
nib Mobile Claiming
nib Mobile Claiming lets you claim on your Extras 24/7 from anywhere in the world. Benefits are usually paid into your bank account the next business day.
To be one of the first to make a claim from your mobile device, you can download the iPhone application here (Iphone only) or point your smartphone to m.nib.com.au (phones based on the Apple, Google Android and Windows Mobile operating systems).
You'll need to be registered for nib Online Services, and have a SafeClaim account setup that lets us deposit benefits directly into your bank account. You can claim up to a combined limit of $300 at any one time for a wide range of Extras services.
Other claiming options
- By mail - Complete an nib claim form, attach all of your original receipts and mail to nib health funds, Locked Bag 2010, Newcastle NSW 2300. More info.
- Over the phone - Call us on 13 14 63 to make a claim over the phone for selected Extras. To make a phone claim you will need to have your nib card and provider receipt handy. We can set up a Safeclaim account for you when you call.
- Visit an nib Retail Centre - Our friendly customer care consultants will talk to you about the most convenient ways for you to claim.
Things to check before making your claim: