Online

nib Online Services lets you manage your nib health cover at a time and place that suits you.

With nib Online Services you can:

• View your nib policy and health cover details
• Update your contact details
• View and print your payment and claims records, request statements or order a new nib card
• Search for nib Agreement Private Hospitals and doctors who participate in nib’s MediGap Scheme
• Make claims for a wide range of Extras services Extras services you can claim for online include: general dental, optical, osteopathy, physiotherapy, remedial massage, chiropractic, acupuncture, psychology, podiatry, occupational therapy, dietetics, speech therapy, exercise physiology, naturopathy, bowen therapy, shiatsu, nutrition, homeopathy and myotherapy, and more.

Call, email or visit us

If you have any questions about managing your health cover, we’re here to help.

• Call the nib Customer Care Centre on 13 14 63
  
  Monday to Friday 8am–8.30pm (EST)
  Saturday 8am–1pm (EST)
• Email us
• Or visit an nib Retail Centre
  
  Monday to Friday 9am–5pm