Member Benefits

nib Loyalty Bonus


The nib Loyalty Bonus is an ongoing reward for being an nib customer. It lets you continue to claim benefits for Extras services, after you've reached your annual limits. So it can further reduce the cost of your health care.

Any active nib customer with selected Hospital and Extras cover will get the nib Loyalty Bonus - as long as you've been a customer for 12 months or longer. And the best bit is, when you join a selected Hospital and Extras cover you'll automatically earn your nib Loyalty Bonus on your nib Loyalty Bonus Anniversary Date.

Once you've reached your annual benefit limit on any of the everyday Extras services* (such as Dental, Optical, Physiotherapy and Natural Therapies), you can use your nib Loyalty Bonus to make additional claims on Extras in a calendar year up to your available Loyalty Bonus amount. Normal waiting periods and limitations for Extras cover apply.

nib Loyalty Bonus Example 1

*Does not include those benefits where a service limit applies - for example, one hearing aid every five years cannot be exceeded using your nib Loyalty Bonus. Check your annual benefit limits for your cover.

The amount of nib Loyalty Bonus you will receive per year is based on your level of nib Health Cover.

Any unused nib Loyalty Bonus 'dollars' will be rolled over on your nib Loyalty Bonus Anniversary date, and will accumulate up to the maximum amount for your level of nib health cover.

nib Loyalty Bonus Example 2

Our Dental Care Centres will put a smile on your face

News to put a smile on your face
  • It's easy to keep your smile in top shape. If you live or work in Newcastle, Sydney, Wollongong or Melbourne you can visit an nib Dental Care Centre and save on dental treatment.
  • nib customers with Extras cover are entitled to 2 FREE* checkups each year at any nib Dental Care Centre. Each check up includes a scale and clean plus a fluoride treatment worth over $150.

* Subject to waiting periods and annual benefit limits.

Our Dental Care Centres will put a smile on your face

A full range of dental treatment is available to nib customers at competitive prices. In addition to general dentistry for things like checkups and fillings, other services such as cosmetic and restorative dentistry, surgical dentistry and orthodontics are also available. We also have emergency appointments for accidents and toothache.

All nib Dental Care Centres are open 6 days a week for your convenience.


make an appointment today did you know the average person smiles 6000 times per year?
Newcastle - nib Dental Care Centre
366 Hunter Street
NSW 2300

Opening Hours
Mon to Fri 8.30am to 5.30pm
Sat 8.30am to 5pm

Phone 1300 345 300
map of dental centre in Newcastle
Glendale - nib Dental Care Centre
593 Main Road
NSW 2285

Opening Hours
Mon to Fri 8.30am to 5.30pm
Sat 8.30am to 5pm

Phone 1300 345 300
map of dental centre in Glendale
Sydney - nib Dental Care Centre
Level 10, 333 George Street
NSW 2000

Opening Hours
Mon to Fri 8.30am to 5.30pm
Sat 8.30am to 5pm

Phone 1300 345 300
map of dental centre in Sydney
Wollongong - nib Dental Care Centre
104 Crown Street Mall
NSW 2500

Opening Hours
Mon, Tues, Fri and Sat 8am to 5.30pm
Wed and Thurs 8am to 7pm

Phone 1300 345 300
map of dental centre in Wollongong
Melbourne - nib Dental Care Centre

356 Collins Street
VIC 3000

Opening Hours
Mon to Fri 8.30am to 5.30pm
Sat 8.30am to 4pm

Phone 1300 345 300
map of dental centre in Melbourne

   nib Dental Care Centres are owned and operated by Pacific Smiles Group Pty Limited.

Great news
   If you have nib Extras cover you can also access benefits on dental services at the following Pacific Smiles Dental Care Centres:
 
   Greenhills
   (02) 4933 7988
   Charlestown
   (02) 4943 4299
   Dora Creek
   (02) 4973 1938
   Forster
   (02) 6555 0800
   Salamander Bay
   (02) 4919 2100
   Tuggerah
   (02) 4350 0500


Eye Care Centres

And make your eyes sparkle
  • You can get expert eye care advice - plus great value - at your nearest nib Eye Care Centre. When you're trying out frames, use our Smart Mirrors to get the look you want. Ask about our bulk-billed Eye Examinations.
  • If you have nib Extras cover and qualify for a benefit you could save even more.

We have five nib Eye Care Centres, providing quality service to nib customers and the public.

Equipped with the latest technology, and staffed by qualified optical dispensers, our nib Eye Care Centres give your eyes the special treatment they deserve. Eligible Medicare holders can have an on site eye test with our Optometrist who bulk bills (contact lens consultations are covered depending on Medicare eligibility).

Visit us at the locations listed below
Newcastle - nib Eye Care Centre
366 Hunter Street
NSW 2300

Opening Hours
Mon to Sat from 8.30am

Phone 1300 345 300
map of eye care centre in Newcastle
Charlestown - nib Eye Care Centre
190 Pacific Highway
NSW 2290

Opening Hours
Mon to Sat from 8.30am

Phone 1300 345 300
map of eye care centre in Charlestown
Sydney - nib Eye Care Centre
Level 10, 333 George Street
NSW 2000

Opening Hours
Mon to Sat from 8.30am

Phone 1300 345 300
map of eye care centre in Sydney
Wollongong - nib Eye Care Centre
New Location
104 Crown Street Mall
NSW 2500

Opening Hours
Mon to Sat from 8am

Phone 1300 345 300
map of eye care centre in Wollongong
Melbourne - nib Eye Care Centre

356 Collins Street
VIC 3000

Opening Hours
Mon to Sat from 8.30am

Phone 1300 345 300
map of eye care centre in Melbourne
12 month guarantee on all spectacles

   Come and see our full range of contact lenses, frames and sunglasses so you can continue to look your best.

   nib Eye Care Centres are owned and operated by Pacific Optical Pty Limited.

Important information When it comes to claiming for extras services like dental and optical, you should be aware of any waiting periods, your benefits and their limits. See Waiting Periods for dental and optical waiting periods.

nib Value Life Insurance


nib Value Life Insurance can help protect your family's financial security and give you peace of mind about their future. Most people assume their superannuation will provide enough cover, but in reality, it rarely comes close.

nib Value Life Insurance now makes it possible to get up to $500,000 cover from just a few dollars a day.

nib Value Life Insurance provides:

  • A simple, quick online application
  • No medical tests
  • A quick decision
  • Worldwide cover 24 hours, 7 days a week

For a free quote or to apply online now, click here.

nib is an authorised representative of TOWER Australia Limited. Before purchasing nib Value Life Insurance you should refer to the Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for more information.

Going on a holiday?

As well as looking after your health care needs, we can protect you against the unexpected when you're travelling around Australia or heading overseas.

We'll give you a free, no obligation quote, as well as the option of purchasing your travel insurance online. Don't forget - you may want to put your policy on hold when you're away. Click here to see if a temporary suspension is right for you.

Travel Insurance is underwritten by QBE Insurance (Australia) Limited ABN 78 003 191 035. A Product Disclosure Statement should be considered before purchase, available at nib Retail Centres, or call us on 13 14 63.

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