Glossary

accident An accident is an unplanned or unforeseen event, resulting in bodily injury, requiring immediate medical treatment in hospital. If you have an accident, you’ll be covered for hospital services normally excluded or restricted on your nib health cover, provided the service is undertaken during the first admission to hospital. This admission must be within 24 hours of the accident. For any subsequent hospital admissions resulting from the accident, exclusions or restrictions under your cover will apply.
accommodation Includes the hospital bed, patient meals and nursing care in a hospital. It does not include treatment by health professionals such as doctors.
admission To get treatment for an illness or condition as a private patient in a registered public, private or day hospital you must be admitted by a medical practitioner. Treatment in the emergency room of a private hospital is not an admission.
annual benefit limits This is the maximum amount NIB will pay, and/or the number of times you can claim, for each extras service over a certain period of time. Most limits are for a calendar year. At the beginning of each calendar year, your annual benefit limits are renewed allowing you to claim again.
antenatal Classes - childbirth education classes that are run by a midwife or physiotherapist (in private practice) prior to the birth of the baby. Antenatal classes teach breathing and birthing techniques to help during childbirth.

Visits - a consultation between an expectant mother and her midwife (in private practice) where for example, the mother has her blood pressure checked and the babies heart rate is monitored.
artificial aids An aid/appliance (e.g. nebuliser, blood glucose monitor, wheelchair) or prosthesis (e.g. mammary prosthesis following mastectomy, wig required as a result of medical treatment). An extensive list of items covered is available by calling 13 14 63 or emailing us. Items must be ordered by a medical practitioner (doctor). No cover for items supplied by a public hospital.
benefit Benefits are the dollar amount NIB pays when you make a claim for an item or service covered by your NIB Health Cover. How much you get depends on the type of cover you have, what your doctor, hospital or provider charges and your choice of doctor, hospital or provider.
calendar year January 1 to December 31.
contributor The person who first applied for the membership is known as the contributor and in whose name the NIB membership is taken out. All correspondence relating to your NIB membership is addressed to the contributor.
dietetics Service provided by a registered dietician. Does not include membership in diet clubs/programs e.g. Weight Watchers.
endodontia The treatment and prevention of disease in the tooth pulp. Includes root canal therapy.
excess An excess is the amount you elect to pay towards your hospital stay, before we pay a benefit. It's one of the things you can't claim back. Selecting an excess means your contributions are lower.

The excess is only payable if you, or someone on your membership, go to hospital - it does not apply to extras cover.

Depending on your health cover, you'll have to pay the excess each time you are admitted to hospital. But we "cap" it to a set amount per year. The amount varies depending on your health cover.
exclusions Some procedures are excluded from some hospital covers - which means you won't be covered in a public or private hospital and won't receive a payment from NIB for that procedure.
extras Extras are the out of hospital services included in your NIB Health Cover. Depending on your health cover, these include things like dental, physio, chiro, glasses and frames, remedial massage, acupuncture and natural therapies.
Federal Government Rebate The Federal Government Rebate gives you a 30%, 35% or 40% saving on your health cover contributions. All Australians eligible for Medicare, regardless of income or level of cover, are entitled to receive the 30% Rebate. Eligibility to receive the 35% and 40% Rebate is determined by the age of the oldest person to be covered by the membership. The Federal Government Rebate is not means tested or capped.
gap The Federal Government has a schedule of fees for medical services. This is called the Medicare Benefits Schedule (MBS). Using the MBS Medicare pays 75% of the fee for a medical service provided in hospital to a privately insured patient and NIB covers the remaining 25% provided the procedure is not excluded from on your cover. If Medicare does not pay a benefit an NIB benefit is not payable. The 'gap' occurs when doctors charge in excess of the MBS. The NIB MediGap Scheme aims to eliminate these gap payments.
home nursing Service provided by a registered general trained nurse in a private practice for the treatment of illness, disease, incapacity, or disability when the patient is totally dependent on nursing care. Does not include services such as Mothercraft, Tresillian or Karitane nursing or a nurse-housekeeper during recovery after illness.
Medicare Benefits Schedule Fee (MBS) The MBS is the amount set by the Federal Government for the purpose of paying Medicare benefits. Medicare will pay 75% of the MBS Fee for medical services rendered for hospital in-patient services. NIB will pay the other 25%, known as the 'gap' (providing the procedure is not excluded on your cover). If your doctor/specialist does not use the NIB MediGap scheme, you will have to pay the amount by which your doctor's charges exceed the schedule fee.
NIB agreement private hospital An NIB agreement private hospital is one which has negotiated charge agreements. Subject to your type of cover, this provides for in-patient accommodation fees including bed fees, theatre and labour ward, intensive and coronary care. Members who choose to use a non-agreement private hospital will incur out-of-pocket expenses for most hospital related services. Before receiving hospital treatment email us or call 13 14 63 to confirm your benefit entitlements.
NIB member NIB members are all persons covered under your NIB Membership.
NIB membership The relationship between a member and NIB once NIB Health Cover is taken out is called an NIB Membership.
NIB recognised provider Benefits are paid for services by providers recognised by NIB. The providers must be in private practice and services performed in their own consulting rooms. Providers are required to meet certain criteria in order to be recognised by NIB e.g. professional qualifications, membership of a professional association recognised by NIB, holders of a provider number issued by the Federal Government. It is recommended that members contact us before undergoing treatment to determine if their provider is recognised by NIB.
NIB encourages providers to offer high-quality products and services at competitive prices to members. NIB neither takes nor assumes any responsibility for the product and/or service provided. Members should rely on their own enquiries and seek any assurance or warranties directly from the provider of the service or product. NIB benefits are limited to one benefit per patient, per provider, per day. If a provider performs multiple visits/services within one consultation, the treatment that attracts the higher benefit will be paid. Where multiple visits/services are performed on the same day at different times by the same provider then only one visit/service is payable (e.g. morning and afternoon visit/service).
nursing home type benefit A Nursing home type benefit is a benefit set by the Federal Government for a patient who is in hospital, but not in need of medical treatment, while awaiting a nursing home placement. Where a member is classified as a nursing home type patient they will be required to contribute a daily co-payment towards the cost of their hospital stay (co-payments are also determined by the Federal Government).
obstetrics Medical care dealing with childbirth; including prenatal and postnatal care.
optical Contact lenses and glasses, prescribed to correct a sight defect. All claims must contain clinically relevant prescriptions. The script must be lodged with the claim. Add-ons including tinting, hardening and coating are not covered. The benefit for contact lenses and disposable contact lenses will vary according to the type of lens (item number).
out-of-pocket expenses Some charges and fees aren't covered by NIB. For example, NIB won't pay for medical fees above the MBS fee (where doctors don't participate in NIB MediGap), any hospital excess, or some personal and take home items like toiletries, newspapers and STD and mobile phone calls provided in hospital. These are billed to you by your doctors and the hospital.
NIB can tell you what you are covered for, but you should ask your hospital and your doctors what your out of pocket expenses might be.
out-patient Patients that don't require admission or an overnight stay in a hospital are outpatients. NIB doesn't cover out-patient treatment.
paramedical services Paramedical services are services received in hospital including pharmacy, physiotherapy, hydrotherapy and occupational therapy.
partner A partner (or spouse) means a person (of the same or opposite sex) who lives with a contributing member in a marital or de-facto relationship.
partner authority The member (the person applying for membership) has the option of giving their partner, as nominated on the membership application, authority to operate the membership. This enables the partner to make claims on behalf of all people covered by the membership and make changes to or enquiries about the membership.
Without partner authority a partner is only permitted to sign and receive claim benefits for themselves.
periodontia Treatment of gums and gum disease.
Pharmaceutical Benefit Scheme (PBS) Many medicines cost much more than the price you pay - some cost hundreds of dollars - but the Federal Government pays most of it for you. The government does this through the Pharmaceutical Benefits Scheme (PBS). This is available to Australian residents and eligible visitors from countries with reciprocal arrangements with Australia. The name of PBS drugs appears in the Schedule of Pharmaceutical Benefits. For more information about PBS, go to www.health.gov.au
Pharmaceutical Benefit Scheme (PBS) charge The maximum amount set by the Federal Government that a consumer pays towards the cost of a PBS drug. The PBS charge is reviewed annually by the government.
pharmaceutical prescriptions NIB will pay a Pharmaceutical Prescriptions benefit when:
  • the drug is only available on prescription; and
  • the drug is listed on the Australian Register of Therapeutic Goods (ARTG); and
  • the name of the drug does not appear in the Schedule of Pharmaceutical Benefits
The amount members will be paid will depend on their cover. A Pharmaceutical Prescriptions benefit will not be paid if the drug is:
  • listed as a contraceptive
  • mixed to form a compound drug
pre-existing condition A pre-existing condition is where the signs or symptoms of an illness or condition were evident (whether or not diagnosed by a doctor) at any time during the 6 months prior to joining a health fund, or upgrading to a higher level of cover.
private practice A practice (whether sole, partnership or group) which receives its entire income from the fees charged to its patients without subsidy or funding from any public sector body.
prostheses A prosthesis is a surgically implanted item like an artificial knee or hip joint. Some government approved, surgically implanted prosthetic items are on a 'no gap' list, while others are not fully covered and you may have an out-of-pocket expense. NIB recommends that you contact the hospital or your doctor to discuss any out-of-pockets that may be incurred if you are to undergo a surgical procedure that requires a prosthesis.
provider A professional or organisation that provides a health service, like hospitals, doctors, dentists, acupuncturists and others.
public hospital benefit The amount of benefit payable to a member, determined by the Federal Government as the minimum amount health funds must pay for accommodation costs. Public Hospital Benefits will cover you in a shared ward of a public hospital but are nowhere near sufficient for hospital services in a private room of a public hospital (generally around 50% of the cost) or for hospital services in a private hospital (generally between 5% and 30% of the cost). Public Hospital Benefits do not provide any benefits for labour wards or theatre fees and some other services in a private hospital. Public Hospital Benefits vary by State, the type of hospital and type of treatment provided. Contact NIB if you would like to know the benefits that may apply to your treatment.
restriction Some hospital covers have procedures that are restricted - that means NIB will only pay a Public Hospital Benefit. You will incur considerable out of pocket expenses if you choose to be treated for a restricted procedure in a private room of a public hospital or in a private hospital.
student dependants Student Dependants are young people who are aged 21 to 25, are studying full time and are not married or in a de facto relationship and are listed on your NIB membership.
Student Dependants must be studying at TAFE, university or college of advanced education or business college. Student Dependants will not be covered if they stop studying during the year.
waiting period The time you have to be in your level of health cover before NIB will pay benefits for services included on your NIB Health Cover.
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