FAQ's

About Private Health Cover
Answers to some commonly asked questions about private health cover.

About your NIB cover
Have a query about your membership? Browse through some frequently asked questions about your NIB cover and membership.

  • Important Changes to Point of Service claiming
    NIB has new arrangements for Point of Service claiming. From 15 March 2007, claims through HICAPS and IBA can only be made on the date of service. This means providers will no longer be able to backdate claims for members.

    More info for NIB Members
    More info for Providers


About the NIB website
Need some help using the website? Browse through some questions and answers about the website.

Glossary
A list of common health terms and what they mean. Your question still not answered? If you have any additional questions please send an email, or call 13 14 63.

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